KLW Commentary

When Chatbots Replace Search Bars, Who Wins at Checkout?

When Chatbots Replace Search Bars, Who Wins at Checkout?
When Chatbots Replace Search Bars, Who Wins at Checkout?
May 05, 2025  |  Artificial Intelligence

Perplexity started it in November of 2024 with Buy with Pro. Then Open AI with ChatGPT followed in April 2025. These two large language models...

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What Pinball Tells Us About Spending in the Post-Tariff World
What Pinball Tells Us About Spending in the Post-Tariff World
April 07, 2025  |  Consumer Finance

It takes a lot to get most people to agree on anything. Get the Full Story Complete the form to unlock this article and enjoy...

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Why the EV Dream May Be Crashing in America
Why the EV Dream May Be Crashing in America
March 17, 2025  |  Innovation

I have bad news for all of you on the waiting list for the all-electric Maserati MC20 Folgore. It’s been sunset before even seeing daylight....

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Who Is the Paycheck-to-Paycheck Consumer in America?
Who Is the Paycheck-to-Paycheck Consumer in America?
March 11, 2025  |  Consumer Finance

A six-figure income, a house in a nice neighborhood, two cars in the garage and kids in private schools — yet still feeling panicked when...

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Higher Prices and Fewer Choices: What American Consumers and Small Businesses Think About Tariffs
Higher Prices and Fewer Choices: What American Consumers and Small Businesses Think About Tariffs
February 19, 2025  |  Consumer Insights

The American consumer has been given a crash course in global trade over the last three weeks. On February 1, 2025, President Trump’s announcement of...

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Five Years Post-COVID, We’re Really Not Shopping (or Doing Much Else) Like It’s 2019
Five Years Post-COVID, We’re Really Not Shopping (or Doing Much Else) Like It’s 2019
January 22, 2025  |  eCommerce

Turns out, we can learn a lot of things about people by studying rats. Get the Full Story Complete the form to unlock this article...

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The Big GenAI Time and Money Shift
The Big GenAI Time and Money Shift
January 13, 2025  |  Artificial Intelligence

The average consumer spends about 3 seconds when opening an app on their smartphone. Most open 10 different apps a day. Over the course of...

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The Five Not-So-Obvious Things That Will Change the Digital Economy in 2025
The Five Not-So-Obvious Things That Will Change the Digital Economy in 2025
January 06, 2025  |  Digital Payments

It’s only been for the last 443 years that the start of the new year was celebrated on January 1st.  For millennia before that, it...

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