KLW Commentary

The Agentic Edge: Who Has It and How to Get It

The Agentic Edge: Who Has It and How to Get It
The Agentic Edge: Who Has It and How to Get It
October 21, 2026  |  Artificial Intelligence

Remember travel agents? Not the AI kind. The real people kind. For anyone under the age of 30, here’s how it worked. You walked into...

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As AI Assistants Fight Over Shoppers, Infrastructure Gets Paid Either Way.
As AI Assistants Fight Over Shoppers, Infrastructure Gets Paid Either Way.
September 30, 2026  |  Retail

In April 1956, a trucking executive named Malcom McLean loaded 58 metal boxes onto a converted tanker in Newark and sent it to Houston. Nobody...

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Agentic Commerce Needs Its Febreze Moment
Agentic Commerce Needs Its Febreze Moment
September 23, 2026  |  Artificial Intelligence

In the mid-1990s, Procter & Gamble made a stunning claim. They said they’d invented a miracle in a bottle. A chemist working there found a...

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AI Has a Frankenstein Dilemma
AI Has a Frankenstein Dilemma
September 16, 2026  |  Artificial Intelligence

AI Has a Frankenstein Dilemma Mary Shelley published Frankenstein in 1818. More than two hundred years later, it’s said to sell about 40,000 to 50,00...

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Paycheck-to-Paycheck Consumers Have Already Cut the Lattes
Paycheck-to-Paycheck Consumers Have Already Cut the Lattes
September 09, 2026  |  Consumer Finance

Meet Tom and Elaine. (Our names, not theirs.) Both report household income between $65,000 and $70,000. Both are married, live in a city and say...

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Apple’s New CEO Has a Hardware Event and an AI Problem
Apple’s New CEO Has a Hardware Event and an AI Problem
September 08, 2026  |  Mobile Commerce

John Ternus has been Apple’s CEO for all of eight days, counting weekends, which I’m sure he worked. This coming Wednesday he headlines his first...

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AI Disruption Has Plenty of Opinions. Now It Has a Prediction Market.
AI Disruption Has Plenty of Opinions. Now It Has a Prediction Market.
August 31, 2026  |  Artificial Intelligence

AI Disruption Has Plenty of Opinions. Now It Has a Prediction Market. Everyone’s heard the Sherlock Holmes story about the dog that didn’t bark. The...

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Why the Mall of the Future Won’t Have a Parking Lot
Why the Mall of the Future Won’t Have a Parking Lot
August 12, 2026  |  Retail

Every morning, they start showing up to shop. By the time the East Coast is at work, the crowd is in the tens of millions....

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