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Joella’s Hot Chicken On Leveraging And Safeguarding Loyalty Programs For Today’s Digital Consumers

Joella’s Hot Chicken On Leveraging And Safeguarding Loyalty Programs For Today’s Digital Consumers
Joella’s Hot Chicken On Leveraging And Safeguarding Loyalty Programs For Today’s Digital Consumers
April 23, 2021  |  Mobile Order Ahead

Quick-service restaurants (QSRs) are dishing out mobile-enabled loyalty programs, but fraudsters are also eager to take a bite out of them. In the Mobile Order-Ahead...

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Joella’s Hot Chicken Takes Bite Out Of Loyalty Fraud With Data Analytics
Joella’s Hot Chicken Takes Bite Out Of Loyalty Fraud With Data Analytics
April 22, 2021  |  Mobile Order Ahead

Loyalty programs remain key revenue drivers for restaurants despite the financial hardships brought on by the pandemic. One survey found that 72 percent of United...

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Shipping Delays A Blessing In Disguise As Merchants Battle Friendly Fraud
Shipping Delays A Blessing In Disguise As Merchants Battle Friendly Fraud
April 14, 2021  |  Cybersecurity

It’s not easy to look favorably upon the shipping delays we all endured over the past year. Waiting weeks for things that once showed up on...

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Deep Dive: How QSRs Can Leverage Digital ID To Help Combat Mobile Fraud Trends
Deep Dive: How QSRs Can Leverage Digital ID To Help Combat Mobile Fraud Trends
March 25, 2021  |  Mobile Order Ahead

The global health crisis has devastated the restaurant industry, and approximately 15 percent of all U.S. eateries and bars had closed permanently as of fall...

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How The Rise Of Mobile Orders Is Heightening Digital Identity’s Importance
How The Rise Of Mobile Orders Is Heightening Digital Identity’s Importance
March 24, 2021  |  Mobile Order Ahead

Consumers are ordering more through mobile apps, and fraudsters have taken note. In the latest Mobile Order-Ahead Tracker, Matthew Coy, vice president of Information Technology...

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QSRs Use AI To Beat Mobile Order-Ahead Fraudsters
QSRs Use AI To Beat Mobile Order-Ahead Fraudsters
March 24, 2021  |  Cybersecurity

The fraudsters have found a quick fix with quick services — restaurants, that is. The enduring and increasing popularity of mobile order-ahead (MOA) apps has...

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Report: Donatos Pizza Bakes In Digital ID Tools To Prevent Food Fraud
Report: Donatos Pizza Bakes In Digital ID Tools To Prevent Food Fraud
March 23, 2021  |  Mobile Order Ahead

Takeout and delivery remain part of consumers’ dining habits one year after the start of the pandemic, with these trends showing no sign of slowing...

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Friendly Fraud Becomes Sworn Enemy For Restaurants
Friendly Fraud Becomes Sworn Enemy For Restaurants
March 10, 2021  |  Cybersecurity

As Michael Corleone said in the “Godfather II” movie: “Keep your friends close and your enemies closer.” As it turns out, those words were not...

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