Kroger

Grocers Integrate AI Into Digital Platforms to Boost Omnichannel Engagement

Grocers Integrate AI Into Digital Platforms to Boost Omnichannel Engagement
Grocers Integrate AI Into Digital Platforms to Boost Omnichannel Engagement
July 11, 2024  |  Retail

In an effort to stay ahead in a competitive market, grocers are leveraging artificial intelligence (AI) to enhance their consumer-facing digital platforms, making the experience...

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Grocers Tackle Escalating Theft and Fraud Crisis
Grocers Tackle Escalating Theft and Fraud Crisis
July 05, 2024  |  Retail

In recent years, the grocery sector has faced a burgeoning challenge: the rising tide of theft and fraud. Get the Full Story Complete the form...

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Shop Talk: Consumers Return to Brick-and-Mortar Grocery for Summer
Shop Talk: Consumers Return to Brick-and-Mortar Grocery for Summer
July 03, 2024  |  Retail

As grocery shoppers settle into the warmer months, many are shifting away from eCommerce back to brick-and-mortar stores with more time to make their food...

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Grocers’ Brick-and-Mortar Engagement Outpaces Retailers’ 2 to 1
Grocers’ Brick-and-Mortar Engagement Outpaces Retailers’ 2 to 1
June 25, 2024  |  Retail

When it comes to shopping, consumers are turning to physical stores more for groceries than any other kind of purchase. Get the Full Story Complete...

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Shoppers Are Way More Interested in Personalized Discounts Than Recommendations
Shoppers Are Way More Interested in Personalized Discounts Than Recommendations
June 24, 2024  |  Consumer Insights

As consumers seek more individualized shopping experiences, PYMNTS Intelligence research finds that there is far greater demand for targeted promotions than for personalized recommendations without...

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Grocery Shoppers Favor Omnichannel Purchasing Journeys
Grocery Shoppers Favor Omnichannel Purchasing Journeys
June 21, 2024  |  Retail

Pure-play eCommerce may be slow to catch on in grocery, but PYMNTS Intelligence research shows omnichannel engagement has caught on in that realm. Get the...

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Kroger Sees Private-Label Push Bring Low-Income Shoppers Back
Kroger Sees Private-Label Push Bring Low-Income Shoppers Back
June 20, 2024  |  Earnings

With ongoing financial challenges affecting consumers very differently depending on their financial standing, Kroger is seeing its initiative to improve its private-label offerings prove key...

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Small Retailers Relying on In-Store Sales Are More at Risk
Small Retailers Relying on In-Store Sales Are More at Risk
May 28, 2024  |  Retail

Small retailers that make most of their sales via brick-and-mortar are the most at risk of closing, compared to those that leverage an omnichannel strategy...

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