lifetime value

Cost Isn’t the Real Reason Consumers Bail on Retail Subscriptions

Cost Isn’t the Real Reason Consumers Bail on Retail Subscriptions
Cost Isn’t the Real Reason Consumers Bail on Retail Subscriptions
August 03, 2023  |  Subscriptions

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UK Businesses Say New Subscription Rules Too Rigorous
UK Businesses Say New Subscription Rules Too Rigorous
July 09, 2023  |  Subscriptions

British businesses are protesting new regulations to make it easier for customers to cancel subscriptions. Get the Full Story Complete the form to unlock this...

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Brands Tap New Data Sources to Target Second-Time Buyers
Brands Tap New Data Sources to Target Second-Time Buyers
May 31, 2023  |  Loyalty & Rewards

Regardless of income level, we’re all wary of what things cost and where the best deal can be had, online or in-store.   Get the Full...

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One-Click Gives Way to Tailored Checkout to Drive Merchant Top Line
One-Click Gives Way to Tailored Checkout to Drive Merchant Top Line
April 06, 2023  |  Checkout Conversion

Move over, buy button, and one-click checkout. Tailored checkout is the new kid in town, and it’s taking payments integration pain and replatforming anxiety out...

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Mindbody and MyFitnessPal Say Customer Lifetime Value Metrics Challenged by Data
Mindbody and MyFitnessPal Say Customer Lifetime Value Metrics Challenged by Data
March 30, 2023  |  Subscriptions

Tracking customer lifetime value (LTV) is common practice across many segments. Still, PYMNTS research has revealed a gap in LTV tracking among subscription merchants that...

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Seniors Tap Medicare Marketplaces to Stretch Healthcare Dollars
Seniors Tap Medicare Marketplaces to Stretch Healthcare Dollars
March 16, 2023  |  Healthcare

Amid a considerable expansion of Medicare plan choice and an increasingly complex Medicare market, online healthcare insurance marketplace GoHealth is making changes to its business...

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Saving Failed Payments Key to Securing Subscriber Lifetime Value
Saving Failed Payments Key to Securing Subscriber Lifetime Value
February 10, 2023  |  Subscriptions

New research has revealed a staggering gap in the number of subscription companies that track customer lifetime value, which ironically is one of the key...

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Failed Subscription Payments Do Damage but Are Fixable
Failed Subscription Payments Do Damage but Are Fixable
January 27, 2023  |  Subscriptions

If customer churn is an inevitable reality within the subscription industry, than involuntary churn is, perhaps, its unavoidable and unwanted cousin. Get the Full Story...

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