The surge in online shopping and practices like “bracketing”— ordering multiple sizes or variations with the intent to return unwanted items — has significantly increased...
Returns company Loop has acquired customer experience platform Wonderment. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...
Returns technology providers Loop and ReBound say they are joining forces. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
Returns management platform Loop has introduced new services for merchants and logistics providers. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
A growing number of retailers have introduced fees for online returns, and whenever a retailer adopts this strategy, it typically elicits a robust response from...