The surge in online shopping and practices like “bracketing”— ordering multiple sizes or variations with the intent to return unwanted items — has significantly increased...
Returns company Loop has acquired customer experience platform Wonderment. The deal, announced Tuesday (Dec. 10) gives merchants access to real-time shipment insights, predictive carrier analytics,...
Returns technology providers Loop and ReBound say they are joining forces. The collaboration, announced Tuesday (July 16), lets retailers using the Loop platform access ReBound’s...
Returns management platform Loop has introduced new services for merchants and logistics providers. “A series of new features, integrations, and partnerships will enable logistics partners to share enriched data...
A growing number of retailers have introduced fees for online returns, and whenever a retailer adopts this strategy, it typically elicits a robust response from...