loyalty rewards

Loyalty programs offer rewards, discounts, or other special incentives and are designed as a reward for a customer's repeat business. Some rewards are earned and others are unlocked when signing up or referring a friend.

Delta CEO Credits Loyalty Program For Record September Quarter

Delta CEO Credits Loyalty Program For Record September Quarter
Delta CEO Credits Loyalty Program For Record September Quarter
October 12, 2026  |  Loyalty & Rewards

Delta Air Lines’ loyalty program helped the company sustain its earnings while dealing with higher fuel costs during the quarter that ended in September, CEO...

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Credit Union Members Want Rewards on the Tech Agenda
Credit Union Members Want Rewards on the Tech Agenda
October 06, 2026  |  Loyalty & Rewards

Credit unions deciding where to put their next technology dollar are getting a different answer from consumers than they might expect. The PYMNTS Intelligence playbook...

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Loyalty Programs Make Smaller Rewards Balances Spendable
Loyalty Programs Make Smaller Rewards Balances Spendable
October 05, 2026  |  Loyalty & Rewards

Loyalty points are becoming more liquid as airlines give customers more choices over when and how much of their accumulated rewards to spend. American Airlines...

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American Airlines Lets Loyalty Program Members Combine Cash and Miles
American Airlines Lets Loyalty Program Members Combine Cash and Miles
October 02, 2026  |  Travel Payments

American Airlines is going to let eligible members of its AAdvantage loyalty program combine cash and miles when booking flights on its website (aa.com) and...

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Connected Cars Could Steer the Next Shopping Decision
Connected Cars Could Steer the Next Shopping Decision
September 30, 2026  |  Connected Economy

A Waymo ride and a public transit fare are separate transactions. A new rewards program shows what can happen when the payment credential connects them....

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Why 63 CPG Brands Said Yes to Smart Checkout
Why 63 CPG Brands Said Yes to Smart Checkout
September 24, 2026  |  Retail

The shopping basket has always held the answer. Brands just haven’t had a clear way to read it at the moment a customer pays. Smart...

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Gen Z Makes Credit Card Switching a Social Contest
Gen Z Makes Credit Card Switching a Social Contest
September 15, 2026  |  Credit Cards

For Generation Z, the search for a new credit card is extending beyond bank websites, comparison sites and direct mail into social feeds, where influencers...

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Study Finds Credit Card Loyalty Is More Fragile Than It Looks
Study Finds Credit Card Loyalty Is More Fragile Than It Looks
September 14, 2026  |  Credit Cards

A credit card can go from first choice to forgotten backup faster than an issuer can say “statement credit.” Once the wallet changes order, the...

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