September is always a big month for the Sharpie. With back-to-school in full swing, Sharpies are popular favorites on supply lists nationwide. That means for the last...
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Artificial intelligence (AI) remains one of the most interesting technologies to call centers that are looking to better support and engage customers across their many...
The famous 18th-century political satirist and author, Jonathan Swift, wrote in 1745 that “vision is the art of seeing things invisible.” Two hundred and seventy-four...
There was no shortage of things to watch this summer for payments and commerce peeps. Contactless launched in New York City, retail earnings season was...
As Labor Day 2019 rolls in, the residents of the Eastern shore of Florida are gearing up for what is increasingly looking to be a...
Citi launched CitiConnect in 2016 – and since then logged 157 million API calls. Tapodyuti Bose, global head of channels and enterprise services, Citi Treasury...