Sections
Messaging
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InternationalBank Of China Advises Country’s Banks To Avoid SWIFT Messaging
With the economic and political battles between the U.S. and China heating to a...
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GoogleGoogle Enables Businesses To Message Customers Via Maps, Search
A recent survey found when it comes to communicating with a merchant, 75 percent...
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InvestmentsPodium Lands $125M To Expand Contactless Payments Over Messaging
Customer messaging and relationship startup Podium has notched $125 million in a Series C...
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MobileHow CaaS Platforms Are Changing How People And Businesses Communicate
The world of 1997 may not initially present itself as a radically different place...
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InvestmentsPostscript Gets $4.5M To Help eComm Firms Leverage SMS
To help Shopify shops keep in touch with consumers through SMS, Postscript notched $4.5 million...
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FacebookAG Barr Calls For Facebook To Suspend Encryption Of Messages
U.S. Attorney General William Barr wrote an open letter to Facebook asking it to...
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Faster PaymentsWhy Real Time Is The Game-Changer For Corporate Cash Pros
Instant payments are more promise than reality in the US. Citi’s global head of...
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Mobile ApplicationsInstagram Threads Takes A Shot At Snapchat
Instagram and its parent company Facebook are working on a new type of messaging...
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Partnerships / AcquisitionsGroupon Buys AI Tool To Offer Text, Chat Bookings
Groupon has acquired an AI-driven voice and text messaging tool called Presence AI, according...
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Security & FraudFacebook’s WhatsApp Still Vulnerable To Year-Old Chat Hack
Internet safety authorities uncovered a means of hacking chats on WhatsApp last year, but...
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CommerceAre Consumers Ready For Chatbot Customer Service?
For better or worse, call centers are often retailers’ public face. Customer service can...
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call center commerceHow Delta Is Leveraging Apple’s Business Chat, AI For Better...
Slow service doesn't fly when customers connect with airlines across different channels. That's why...
