More than 90 percent of FIs will use AI technology by 2024, but banks risk breaking their user experience as they race to embrace AI, says Chris Ward, EVP at PNC Treasury Management. In the latest Digital Banking Tracker, Ward tells PYMNTS why boosting processing...
Digital banking offerings might not be new in countries like the U.S. and U.K., but it’s still an emerging offering in some. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
Finastra, the FinTech company, announced Monday (June 18) that it has acquired Malauzai, a provider of mobile and internet banking solutions for community financial institutions (FIs). In a press release, Finastra said the buy reflects its commitment to the U.S. retail and business banking sectors by...
For banks, beyond the vagaries of interest rates, income depends in part on managing costs. Manage them well, and margins get a boost. The converse is also true, of course, as inefficiencies can paint bottom lines a stark shade of red. Get the Full Story Complete the...
FIs have to grapple with finTech upstarts, KYC mandates and eliminating “false positive” transactions, along with friction for the consumer. Breaking down silos within an FI, to contend with a more robust fraud environment, and trusting in trusted digital identities can be beneficial, as Identity...
Citigroup Chief Executive Michael Corbat disclosed Wednesday (May 30) that around 20 percent of the New York national bank’s expenses go for technology — which amounted to greater than $8 billion last year. Get the Full Story Complete the form to unlock this article and...
Citigroup said on Tuesday (May 29) that it won’t use high deposit rates to lure new customers to its digital bank – instead, it will go after its credit card customers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
Steve Ashbacher’s college-aged daughter doesn’t like charging things to her credit card, especially when the balance gets high — she’d rather pay cash or debit. She’s learning, though, the importance of paying down her balance regularly, and the value of the spend/repay cycle for building...
When TSYS conducted its first consumer payments study seven years ago, the primary focus was on debit vs. credit, according to TSYS’ Gavin Rosenberg. The company was simply looking to gather solid information as the debit market was undergoing significant changes. Get the Full Story...
