Loyalty programs remain key revenue drivers for restaurants despite the financial hardships brought on by the pandemic. One survey found that 72 percent of United...
The global health crisis has devastated the restaurant industry, and approximately 15 percent of all U.S. eateries and bars had closed permanently as of fall...
Consumers are ordering more through mobile apps, and fraudsters have taken note. In the latest Mobile Order-Ahead Tracker, Matthew Coy, vice president of Information Technology...
Takeout and delivery remain part of consumers’ dining habits one year after the start of the pandemic, with these trends showing no sign of slowing...
Many quick-service restaurants (QSRs) are still looking to regain lost revenue and customer engagement as the pandemic continues to weigh on the restaurant industry, with...
In-restaurant dining is tentatively reemerging around the world, but with the pandemic showing no signs of slowing down, takeout remains the more popular choice for...
Americans spent more than $769 billion ordering food from restaurants in 2020, PYMNTS found, and a significant chunk of these orders originated from websites or...
The National Restaurant Association estimates that something like 100,000 eateries have closed either for now or forever, as health fears have struck at the heart...