Retail call centers are the front line of consumer queries and the favorite new target for identity fraud. Daniel Flowe, head of identity strategy at...
In keeping with the adage that “no good deed goes unpunished,“ it turns out that those popular promotions and discounts that restaurants use to reward existing...
Many companies have taken their operations remote over the past year, and it is becoming clearer as 2021 progresses that a sizable share will keep...
More employees are taking their work home with them as businesses worldwide pivot toward remote operations. These moves have not been without their challenges, however,...
The past year saw an explosion in the number of employees working from home, and many are expected to remain there. Seventy-four percent of chief...
Account takeovers (ATOs) are a growing source of pain for financial institutions (FIs) and their customers, with losses from these attacks rising 164 percent in...
Open banking is one of the most significant emerging trends in the financial industry, allowing banks and FinTechs to share financial data in a quick,...
Digital fraud and cybercrime are constant worries for financial institutions (FIs) of all sizes, with these businesses seeing an average of 30 cyberattacks per hour...
The role of application programming interfaces (APIs) in banking and B2B payments has grown progressively larger over recent years, especially overseas. The United Kingdom has...