Net Promoter Score

Oscar Health Focuses on Member Experiences and Tech Solutions for Growth

Oscar Health Focuses on Member Experiences and Tech Solutions for Growth
Oscar Health Focuses on Member Experiences and Tech Solutions for Growth
November 07, 2023  |  Earnings

Oscar Health Inc. membership retention and more personalization were highlighted during the healthcare insurance provider’s third-quarter earnings report released Tuesday (Nov. 7). Get the Full...

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Inside ESL Federal Credit Union’s Member Engagement Efforts
Inside ESL Federal Credit Union’s Member Engagement Efforts
October 30, 2019  |  Credit Unions

Nearly 40 percent of credit union members are willing to switch their primary FI – putting the pressure on CUs to up their game. This...

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Alignable Tackles SMB Interconnectivity, Investigates Third-Party Trust
Alignable Tackles SMB Interconnectivity, Investigates Third-Party Trust
May 11, 2017  |  B2B Payments

Recently, small business network Alignable released its SMB Trust Index for Q1 2017. Using a methodology based on the Net Promoter Score (NPS), the index...

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