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Customer Service’s Future: Humans And Machines In Cahoots

Customer Service’s Future: Humans And Machines In Cahoots
Customer Service’s Future: Humans And Machines In Cahoots
May 16, 2019  |  Artificial Intelligence

The robots are coming, and they are going to take our jobs. A simplification, perhaps — but if one were looking for the simplest statement...

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What 98 Pct Of Consumers Miss About Protecting Their Cards From Fraud
What 98 Pct Of Consumers Miss About Protecting Their Cards From Fraud
May 16, 2019  |  Mobile

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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The Future Of Customer Service Is Humans And Machines Working Together
The Future Of Customer Service Is Humans And Machines Working Together
May 16, 2019  |  Retail

The robots are coming, and they are going to take our jobs. Get the Full Story Complete the form to unlock this article and enjoy...

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WeWork Announces $3B Fund To Invest In Its Own Rentals
WeWork Announces $3B Fund To Invest In Its Own Rentals
May 15, 2019  |  Investments

WeWork, which recently renamed itself The We Company, has built a multibillion-dollar valuation with its business model of renting out spaces. The company now wants...

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Retail Sales Seesawing In 2019
Retail Sales Seesawing In 2019
May 15, 2019  |  Economy

Retail sales in the U.S. declined in April, according to the latest figures released by the Commerce Department. Retail sales were down 0.2 percent in...

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Porn Email Scam Nets Scammers Almost $1M In Bitcoin
Porn Email Scam Nets Scammers Almost $1M In Bitcoin
May 15, 2019  |  Security & Fraud

There’s an email scam going around that involves scammers claiming to have webcam footage of people watching porn, with threats to release the info if...

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Appeal Over Swedbank Money Laundering Complaint Is Denied In Sweden
Appeal Over Swedbank Money Laundering Complaint Is Denied In Sweden
May 15, 2019  |  Security & Fraud

The appeal of an investor who campaigns against corruption in the banking industry was rejected by Sweden on Wednesday (May 15), according to a report...

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Digital Delivers An Earnings Beat For Macy’s
Digital Delivers An Earnings Beat For Macy’s
May 15, 2019  |  Earnings

Today’s news is something of a departure from the more mournful tone of Macy’s Q4 earnings release, when a holiday shopping season that was forecast...

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Whole Foods And Instacart Officially Call It Quits
Whole Foods And Instacart Officially Call It Quits
May 15, 2019  |  Delivery

In a move that’s been anticipated since 2017 when Amazon acquired Whole Foods, the grocer and delivery firm Instacart have parted ways, according to a...

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