News

View the latest news and breaking news today for Payments, Commerce, Retail, Mobile Order, and Technology at PYMNTS.com

Source: pymnts.com

PSCU Uses Automation To Streamline Call Center Interactions

PSCU Uses Automation To Streamline Call Center Interactions
PSCU Uses Automation To Streamline Call Center Interactions
December 16, 2019  |  Chatbots

Payments credit union service organization PSCU unveiled the deployment of desktop automation via its partnership with Jacada to optimize the call center experience. Get the...

READ MORE >
Gojek To Take Strategic Stake In Blue Bird Taxicab Company
Gojek To Take Strategic Stake In Blue Bird Taxicab Company
December 16, 2019  |  Partnerships

Indonesian delivery app Gojek has announced it will buy 5 percent of taxicab company Blue Bird, in an effort to stay competitive with rivals like...

READ MORE >
WEX Broadens Fleet Card Portfolio With Valero
WEX Broadens Fleet Card Portfolio With Valero
December 16, 2019  |  B2B Payments

Commercial payments technology company WEX announced on Monday (Dec. 16) that it has reached an agreement to manage Valero Energy‘s fleet fuel card program, according...

READ MORE >
Paris Strikes Drive 30 Pct Drop In Sales For Paris Retailers
Paris Strikes Drive 30 Pct Drop In Sales For Paris Retailers
December 16, 2019  |  Economy

Current strikes in France over a potential pension overhaul have adversely affected retail sales during the holiday season, according to a report by Bloomberg.  Get...

READ MORE >
Lawyers Demand Proof That QuadrigaCX Founder Is Really Dead
Lawyers Demand Proof That QuadrigaCX Founder Is Really Dead
December 16, 2019  |  Cryptocurrency

Perhaps call it “habeas corpus” of a different sort. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

READ MORE >
Amazon Nixes FedEx Ground For Prime Deliveries
Amazon Nixes FedEx Ground For Prime Deliveries
December 16, 2019  |  Amazon

Amid the Christmas shipping frenzy, Amazon told sellers that they can no longer use FedEx Ground for Prime shipments due to unpredictable service, the Wall...

READ MORE >
Payments Canada Announces New CEO
Payments Canada Announces New CEO
December 16, 2019  |  Personnel

The Payments Canada Board of Directors has announced the appointment of Tracey Black as new president and CEO, replacing Gerry Gaetz. Black will take over...

READ MORE >
Citi Treasury Services, PayPal Team On Global Mass Payouts
Citi Treasury Services, PayPal Team On Global Mass Payouts
December 16, 2019  |  Payment Methods

PayPal and Citi have grown their partnership to allow institutional clients of Citi to make payments into their customers’ PayPal digital wallets, according to a release....

READ MORE >