NPS

Three Metrics CUs Can Use To Retain Members
Three Metrics CUs Can Use To Retain Members
May 01, 2019  |  Credit Unions

With 57 percent of credit union members readily willing to leave for another financial institution for better data security, the rapidly growing industry is potentially...

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Alignable Tackles SMB Interconnectivity, Investigates Third-Party Trust
Alignable Tackles SMB Interconnectivity, Investigates Third-Party Trust
May 11, 2017  |  B2B Payments

Recently, small business network Alignable released its SMB Trust Index for Q1 2017. Using a methodology based on the Net Promoter Score (NPS), the index...

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