omnichannel commerce

From High Street to Home Screen, UK Consumers’ Mobile Shift Accelerates

From High Street to Home Screen, UK Consumers’ Mobile Shift Accelerates
From High Street to Home Screen, UK Consumers’ Mobile Shift Accelerates
May 27, 2025  |  Mobile Commerce

While the trend toward mobile-first shopping is global, the U.K. presents a unique dynamic: consumers are actively using mobile for purchases and engagement, yet the...

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Instacart Introduces Alcohol-Focused Fizz App to Tap Gen Z Market
Instacart Introduces Alcohol-Focused Fizz App to Tap Gen Z Market
May 06, 2025  |  Retail

Instacart is reportedly rolling out an app targeting Generation Z consumers, centered around group orders of drinks and party snacks. Get the Full Story Complete...

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Agentic AI and Tokens Make Loyalty Programs Personalized, Automated Drivers of Commerce
Agentic AI and Tokens Make Loyalty Programs Personalized, Automated Drivers of Commerce
May 05, 2025  |  Payments Innovation

Agentic agents, automated payments and consumer-permissioned, data-rich tokens will transform loyalty and rewards — moving beyond the merchant-by-merchant siloed experience that is the hallmark of...

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Walmart to Offer 3-Hour Delivery to 95% of Americans
Walmart to Offer 3-Hour Delivery to 95% of Americans
April 25, 2025  |  Walmart

Walmart plans to be able to deliver to 95% of Americans within three hours by the end of the year, President and CEO Doug McMillon wrote...

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Amazon and Walmart Battle for the Hybrid Shopper
Amazon and Walmart Battle for the Hybrid Shopper
April 25, 2025  |  Retail

As the digital and physical worlds of commerce continue to intertwine, Amazon and Walmart are reinventing themselves at a blistering pace. Get the Full Story...

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CarMax: Digital Capabilities Support Over 80% of Used Car Sales
CarMax: Digital Capabilities Support Over 80% of Used Car Sales
April 10, 2025  |  Earnings

CarMax’s digital capabilities now support over 80% of its used car sales, executives said Thursday (April 10) during a quarterly earnings call. Get the Full...

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3 Ways Retailers are Leaning More on Acquirers for Data and Strategy
3 Ways Retailers are Leaning More on Acquirers for Data and Strategy
April 07, 2025  |  Retail

For retailers and merchants, payments are no longer just a “check the box” exercise. Get the Full Story Complete the form to unlock this article...

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Macy’s Focuses on Customer Experience and Long-Term Growth
Macy’s Focuses on Customer Experience and Long-Term Growth
March 06, 2025  |  Earnings

In a retail world where growth is harder to come by, Macy’s is prioritizing stability over expansion, adjusting to the realities of a more competitive...

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Lowe’s Targets Pro Growth and Digital Innovation Amid Tough Macro Environment
Lowe’s Targets Pro Growth and Digital Innovation Amid Tough Macro Environment
February 26, 2025  |  Earnings

Similar to themes from The Home Depot’s fourth-quarter earnings reported this week, Lowe’s is investing strategically in its digital and in-store offerings to enhance value...

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