omnichannel

Papa John’s Hires Nike Exec as CFO as Restaurants Learn From Retailers
Papa John’s Hires Nike Exec as CFO as Restaurants Learn From Retailers
June 27, 2023  |  eCommerce

Papa John’s is looking to learn from Nike’s omnichannel success with its new C-suite addition, tapping Nike North America’s chief financial officer to take over the same...

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Rumored Bids for Ocado Underscore Digital Shift in Grocery Segment
Rumored Bids for Ocado Underscore Digital Shift in Grocery Segment
June 22, 2023  |  Partnerships

Deal making spotlights the inroads digital technologies are poised to make in the grocery space. U.K.-based online grocery firm Ocado has reportedly been attracting interest from several...

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IKEA Uses AI to Transform Call Center Employees Into Interior Design Advisors
IKEA Uses AI to Transform Call Center Employees Into Interior Design Advisors
June 14, 2023  |  Retail

IKEA is providing training to call center employees to transform them into interior design advisors. The initiative by the Swedish furniture giant is aimed at...

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To Boost Merchant Offerings payabl Debuts Omnichannel POS Tool
To Boost Merchant Offerings payabl Debuts Omnichannel POS Tool
June 13, 2023  |  Payment Methods

Payment technology firm payabl. has debuted a point-of-sale solution that lets merchants accept online and offline purchases from one terminal. The tool will first launch...

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Grocers Address Consumers’ Digital Dissatisfaction With Omnichannel Upgrades
Grocers Address Consumers’ Digital Dissatisfaction With Omnichannel Upgrades
June 13, 2023  |  Innovation

Across the grocery industry, merchants are looking for ways to merge digital and brick-and-mortar experiences, especially given that, as PYMNTS research revealed, nearly half of...

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Is In-Store a Breeding Ground for Impulse Buying? 
Is In-Store a Breeding Ground for Impulse Buying? 
June 08, 2023  |  Retail

While the return to in-store experiences always seems to be in flux these days, the value the store brings to the customer remains a question....

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Dublin-Headquartered NomuPay Raises $53.6 Million to Expand X-Border Payment Platform
Dublin-Headquartered NomuPay Raises $53.6 Million to Expand X-Border Payment Platform
May 31, 2023  |  Investments

Dublin-headquartered NomuPay has raised $53.6 million to expand its cross-border payment platform. NomuPay’s Unified Payments Platform is built for regions seeing high growth in cross-border and eCommerce and currently...

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Digital Is Disrupting Healthcare in Real Time With Fluid Patient-Provider Interfaces
Digital Is Disrupting Healthcare in Real Time With Fluid Patient-Provider Interfaces
May 30, 2023  |  Healthcare

Digital engagements are a daily way of life for hundreds of millions of consumers. That’s why the opportunity that the digitization of the healthcare industry offers...

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Grocery’s Global Digital Growth Lags Behind Other Industries by 29%
Grocery’s Global Digital Growth Lags Behind Other Industries by 29%
May 24, 2023  |  eCommerce

As consumers increase their digital engagement across all parts of their lives, online grocery adoption is growing more slowly than other parts of people’s day-to-day...

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