Emerging technologies that will help retailers serve customers inside and outside the physical store are being highlighted in a worldwide competition hosted by T-Mobile U.S....
In a statement that stressed, “We’re more than just food,” the nation’s largest grocery store operator, Kroger, announced Wednesday (April 6) that it was expanding...
Macy’s is continuing its transition to becoming a multi-brand omnichannel leader rather than a department store with the announcement Thursday (March 31) of a scheduled...
For today’s major restaurant brands, loyalty programs are no longer a differentiator in and of themselves. With consumers having so many options of restaurants that...
There’s a difference between setting up a digital storefront and making it truly … work. There’s a difference between simply being “findable” online and existing...
Inflation is making it tough for even high earners to move beyond paycheck-to-paycheck living. Plus, Amazon and Target unveil environmentally-friendly store concepts and Williams-Sonoma is...
After a two-year, 250% jump in its stock price and a year of record sales, kitchen and home furnishing retailer Williams-Sonoma says it is moving...
Omnichannel works well — until someone tries to cross channels. That invisible digital border is where sales and loyalty are being won or lost, and...