omnichannel

Banks’ Digital Offerings Walk a Fine Line Between Trust and Seamlessness

Banks’ Digital Offerings Walk a Fine Line Between Trust and Seamlessness
Banks’ Digital Offerings Walk a Fine Line Between Trust and Seamlessness
March 15, 2022  |  Banking

Roughly 70% of consumers have extremely or very high levels of trust in their financial institutions (FIs), which may lead one to wonder what’s going...

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What’s Next in the Connected Economy? VTEX CEO Says Conversational Commerce
What’s Next in the Connected Economy? VTEX CEO Says Conversational Commerce
March 10, 2022  |  Connected Economy

If you think the past two years were intense, your perspective might be due for a reset soon. Get the Full Story Complete the form...

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Independent Restaurants Rely on Omnichannel Creativity to Navigate Pandemic Challenges
Independent Restaurants Rely on Omnichannel Creativity to Navigate Pandemic Challenges
March 09, 2022  |  ResTech

While the restaurant industry has come a long way since the early months of the pandemic, the challenges occasioned by the outbreak are far from...

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Mobile B2B Payments Combine Consumer-Grade CX With Industrial-Strength Security
Mobile B2B Payments Combine Consumer-Grade CX With Industrial-Strength Security
March 03, 2022  |  B2B Payments

When eCommerce accelerated during the pandemic, merchants suddenly found they were acquiring more and more customers online — and they didn’t know them as well...

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Digital Sales a Big Part of Abercrombie & Fitch’s Q4 Story
Digital Sales a Big Part of Abercrombie & Fitch’s Q4 Story
March 02, 2022  |  Earnings

Abercrombie & Fitch has made a successful transition to an omnichannel retailer, largely out of necessity because of the pandemic and its effect on the...

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Today in Data: Target Tests Curbside Returns; Furniture Gets Trashy Makeover; Retailers Push Omnichannel Integration
Today in Data: Target Tests Curbside Returns; Furniture Gets Trashy Makeover; Retailers Push Omnichannel Integration
February 24, 2022  |  Today In Data

Target is testing a curbside return process that could be expanded to all of its locations, while furniture retailers are dipping further into sustainability efforts...

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Today in Retail: Home Improvement Remains Strong; TJX Overcomes Pandemic-Related Obstacles in Q4
Today in Retail: Home Improvement Remains Strong; TJX Overcomes Pandemic-Related Obstacles in Q4
February 23, 2022  |  Retail

Today in retail, Target is testing curbside returns and Starbucks order delivery, while Overstock’s stock price surges after the company’s blockchain-based trading platform gets an...

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Home Depot, Macy’s, Walmart Push Omnichannel Integration of in-Store and Online Retail
Home Depot, Macy’s, Walmart Push Omnichannel Integration of in-Store and Online Retail
February 23, 2022  |  Retail

Simply put, the past three months have not been pretty for many of the nation’s major retailers, with the S&P Retail Industry Index (XRT) falling...

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