Fast, effortless, convenient shopping. The less thinking, the better. That is what our research shows U.S. shoppers really want. U.S. consumers have gotten used to...
The challenge for online merchants everywhere is giving consumers many ways to pay without making the checkout page look like a NASCAR race car —...
Nearly half of U.S. consumers say they shifted to brands and stores that offered steeper discounts than their usual retail and grocery haunts in the...
Digital wallets, buy now, pay later (BNPL) and a wide range of credit cards and apps compete for space at the checkout, adding friction to...
Brick-and-mortar retailers in the United States and the United Kingdom faced stiff competition in 2022 as consumers continued to shop online for everything from essential...
As the economy’s digital shift continues, eCommerce growth in Q4 2022 stands above pre-pandemic projections for this period and is on its way to returning...
As physical retail roared back to life in 2022, in-store pickup of items ordered online saw commensurate growth, showing the strong consumer affinity for in-store...
Turns out, emerging nations may hold some clues for the rest of the world when it comes to doing digital commerce right. This, as new...