Loyalty points have largely remained trapped inside the programs that issued them. That model is beginning to loosen as a growing number of initiatives promote...
The shift isn’t worth the drive, and workers are doing the math. “When the Drive Isn’t Worth the Pay: How Fuel Costs Reshape Who Can...
Card issuers are under pressure to make their card programs do more than process transactions. Consumers expect cards to work instantly, safely and everywhere, whether...
In an era of artificial intelligence (AI)-powered shopping, merchants are discovering that one of their most powerful customer relation tools may be hiding in plain...
For much of the past year, stablecoin discussions have centered on Washington. Regulatory frameworks, reserve requirements and oversight have dominated conversations among policymakers and financial...
The old assumption in consumer finance is that when households run short, they turn to their bank. The Wage to Wallet Index, created through joint...
Artificial intelligence has already transformed how consumers discover products, compare prices, and navigate digital commerce. But as companies race to build autonomous AI agents capable...
A collaboration between PYMNTS Intelligence and Visa Acceptance Solutions, the “2026 Global Digital Shopping Index: Merchant Edition” examines how merchants are adapting to a retail environment where...
“The Pay Later Ecosystem Report: Consumers Will Let AI Recommend Pay Later, But They Want Control” examines how artificial intelligence could change the way consumers...