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Blaze Pizza on Firing up Mobile-First Experiences That Go Long on Loyalty
Blaze Pizza on Firing up Mobile-First Experiences That Go Long on Loyalty
October 26, 2021  |  Restaurant innovation

When Blaze Pizza’s digital orders grew 150% year over year in just one week during the pandemic, the fast-casual chain knew it had to overhaul...

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Today’s Restaurants Take Cues From eCommerce
Today’s Restaurants Take Cues From eCommerce
October 25, 2021  |  Restaurant innovation

During a recent trip to London, I stopped in at a coffee bar, ambled up to the counter, ordered an Americano and reached into my...

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Report: Mobile Innovations Now the Centerpiece Of QSR’s Digital Strategy
Report: Mobile Innovations Now the Centerpiece Of QSR’s Digital Strategy
October 25, 2021  |  Restaurant innovation

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ResTech Providers Shift Focus from Consumers’ Needs to Restaurants’
ResTech Providers Shift Focus from Consumers’ Needs to Restaurants’
October 22, 2021  |  ResTech

In 2020, much of the focus of restaurant technology businesses was on offering restaurants ways to maintain their customers in the face of pandemic-related challenges....

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The QSR Industry Has a Loyalty-Rewards Problem 
The QSR Industry Has a Loyalty-Rewards Problem 
October 15, 2021  |  Loyalty & Rewards

The digital-first food ordering habits that consumers have acquired since the pandemic have fundamentally changed the restaurant industry. A single touchpoint in a much broader,...

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Restaurants Remain Optimistic About Economic Recovery, Despite Consumer Hesitance
Restaurants Remain Optimistic About Economic Recovery, Despite Consumer Hesitance
October 11, 2021  |  Restaurant innovation

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Deep Dive: How Restaurant Loyalty Programs Can Engage Customers and Grow Sales
Deep Dive: How Restaurant Loyalty Programs Can Engage Customers and Grow Sales
October 04, 2021  |  Restaurant innovation

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Capriotti’s on Leveraging Digital Tools, Data Analytics to Drive Customer Loyalty
Capriotti’s on Leveraging Digital Tools, Data Analytics to Drive Customer Loyalty
October 01, 2021  |  Restaurant innovation

Restaurant customers are no longer bound to one ordering channel, which means their rewards shouldn’t be either. In the Order To Eat Tracker, Jane McPherson,...

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A Serving of Data Analytics Helps Personalize Rewards, Drive Redemption at Capriotti’s
A Serving of Data Analytics Helps Personalize Rewards, Drive Redemption at Capriotti’s
September 30, 2021  |  Restaurant innovation

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