Ten years ago, in 2008, TGI Fridays blazed a rewards and loyalty trail that countless restaurants have followed since. This month, the chain announced it...
Yogi Berra, explaining a loss, once told reporters the problem was, “We made too many wrong mistakes.” We’d laugh, but in payments and commerce, there...
People still download mobile apps, but they don’t always use them – many get deleted just as quickly as they’re installed. What does it take...
Shopping for clothes is hard enough for women who fit industry ideals for shape and size. It’s even harder for women who fall outside those...
The “What’s your size?” shuffle is a specialized horror that female consumers from all walks of life complain bitterly about. It’s the sort of thing...
Keep up or fall down. The April PYMNTS.com Developer Tracker, powered by Vantiv, features an interview with Burt Aycock, director of Design for ECR Software,...
Oracle, the software company, is getting into the artificial intelligence market, announcing a bunch of AI-focused capabilities for its Customer Experience Cloud Suite. According to...
Whether they realize it or not, consumers have increasingly cutting-edge expectations of the merchants and companies with which they do business. And for the companies...
In a post-Amazon, increasingly online ecosystem, personalization has become a key feature for online consumer-facing companies (and for their marketing teams). Leveraging the data afforded...