Eric Dean, head of platform partnerships at Banyan, told PYMNTS that flexibility must govern marketing programs as merchants and financial institutions (FIs) seek to streamline...
As Chipotle looks to grow its already significant base of loyal customers, the brand is turning to personalized messaging to boost engagement. The fast-casual giant,...
Qualcomm Technologies is collaborating with Meta to make available Llama 2-based artificial intelligence (AI) implementations on smartphones and PCs. The implementations are expected to be launched in...
As consumers across the board slowly increase their engagement with restaurants’ eCommerce options, bridge millennials — those between their mid-thirties and mid-forties — are leading...
During the summer, when outdoor events are in demand, retailers are embracing virtual experiences. It’s not because they can’t stand the heat but because while...
Digital banking quickly became standard for consumers nationwide as the pandemic cemented a shift to mobile that had been years in the making. Consumers expect...
If TikTok told you to rotate your skincare products biweekly, you probably started to rotate your skincare regimen. Or you know someone who did. But...
The positive feedback loop between digitization and end-user expectations is transforming banking, finance and payments. And as the world evolves, those firms that fall behind...
Consumer expectations have shifted dramatically post-pandemic. People now want the same level of service across all channels, whether shopping online, in a store or via...