Product reviews

Amazon Uses Technology and Legal Action to Combat Fake Reviews
Amazon Uses Technology and Legal Action to Combat Fake Reviews
October 14, 2024  |  Security & Fraud

Amazon said Monday (Oct. 14) that it has been using legal action and other methods to combat fake reviews and prevent those reviews from being...

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1 in 5 Retail Shoppers Is Influenced by Written Content 
1 in 5 Retail Shoppers Is Influenced by Written Content 
July 02, 2024  |  Retail

As consumers increasingly turn to digital content for shopping inspiration, articles are proving to be a relatively effective motivator for purchasing. Get the Full Story...

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Amazon Debuts AI-Powered Review Highlights
Amazon Debuts AI-Powered Review Highlights
August 14, 2023  |  Amazon

Amazon says it wants to give customers the power to review its reviews. Get the Full Story Complete the form to unlock this article and enjoy...

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SmileDirectClub Offers Refunds To Silence Customer Complaints
SmileDirectClub Offers Refunds To Silence Customer Complaints
January 22, 2020  |  Legal

SmileDirectClub, which specializes in straightening peoples’ teeth, is gaining a reputation for squashing any kind of negative press, The New York Times (NYT) reported on...

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FTC Puts Smackdown On Fake Online Reviews
FTC Puts Smackdown On Fake Online Reviews
February 27, 2019  |  Regulation

One cannot have the good without the bad, and that holds especially true, it seems, with online product reviews — a vital, useful part of...

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Five Features Merchants Are Using To Drive Subscription Conversions
Five Features Merchants Are Using To Drive Subscription Conversions
December 17, 2018  |  Retail

From fitness to car rentals, companies in all types of industries are turning to subscriptions, as the business model allows them to deliver products and...

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Amazon’s Pay-Per-Review Problem Persists
Amazon’s Pay-Per-Review Problem Persists
July 31, 2018  |  Amazon

Amazon continues to have a problem with paid-for product reviews that tend to give customers an overly favorable impression of the goods they are buying....

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