Amazon says it wants to give customers the power to review its reviews. To that end, the retail giant announced Monday (Aug. 14) the launch of an artificial...
SmileDirectClub, which specializes in straightening peoples’ teeth, is gaining a reputation for squashing any kind of negative press, The New York Times (NYT) reported on...
One cannot have the good without the bad, and that holds especially true, it seems, with online product reviews — a vital, useful part of...
From fitness to car rentals, companies in all types of industries are turning to subscriptions, as the business model allows them to deliver products and...
Amazon continues to have a problem with paid-for product reviews that tend to give customers an overly favorable impression of the goods they are buying....