PYMNTS Study

Digital Bank Users Say They’re Ready to Move 35% of Payments Off Cards
Digital Bank Users Say They’re Ready to Move 35% of Payments Off Cards
January 21, 2026  |  Consumer Payments

As Pay by Bank becomes more visible in the U.S. payments market, one group of consumers is clearly leading the way: those who use digital...

READ MORE >
Synthetic IDs and Agent Bots Force Banks to Rethink Verification
Synthetic IDs and Agent Bots Force Banks to Rethink Verification
January 21, 2026  |  Digital Identity

Growth in a digital world requires standout digital infrastructure and tooling. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

READ MORE >
Regulators Rewrite How Blockchain Gets Built
Regulators Rewrite How Blockchain Gets Built
January 19, 2026  |  Blockchain

For much of blockchain’s commercial life, regulation functioned as a question mark rather than a framework. Get the Full Story Complete the form to unlock...

READ MORE >
Banks Overestimate Their Identity Defenses to the Tune of $34B a Year
Banks Overestimate Their Identity Defenses to the Tune of $34B a Year
January 16, 2026  |  Digital Identity

As financial services firms push deeper into digital channels, identity verification has quietly become one of the most consequential—and most underestimated—forces shaping growth, risk and...

READ MORE >
Only 24% of Americans Saved More in 2025
Only 24% of Americans Saved More in 2025
January 16, 2026  |  Consumer Insights

A growing share of Americans look financially stable on paper yet remain one unexpected bill away from strain, according to PYMNTS Intelligence research that reframed...

READ MORE >
More Than 60% of US Adults Now Start New Tasks With AI
More Than 60% of US Adults Now Start New Tasks With AI
January 16, 2026  |  Artificial Intelligence

For most of the internet era, consumer search behavior followed a familiar routine. Get the Full Story Complete the form to unlock this article and...

READ MORE >
44% of Consumers Hit a Wall When Paying Medical Bills
44% of Consumers Hit a Wall When Paying Medical Bills
January 15, 2026  |  Healthcare

Healthcare’s digital transformation is no longer defined by whether patients will use virtual tools, but by how well the rest of the system keeps up...

READ MORE >
Slow Payouts Are Starting to Cost Banks Consumer Trust
Slow Payouts Are Starting to Cost Banks Consumer Trust
January 14, 2026  |  Money Mobility

As consumers grow accustomed to instant digital interactions in nearly every aspect of their lives, the timing of when money arrives is no longer a...

READ MORE >
Card Program Complexity Puts Scale-or-Stall Pressure on Issuers
Card Program Complexity Puts Scale-or-Stall Pressure on Issuers
January 14, 2026  |  Payments Innovation

Card programs have become tools in modern payments, enabling banks, FinTechs and non-financial brands to extend financial services, deepen customer relationships and unlock new revenue...

READ MORE >