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Cracking the Customer Loyalty Code: Flexible Programs Tailored to Everyday Needs

Cracking the Customer Loyalty Code: Flexible Programs Tailored to Everyday Needs
Cracking the Customer Loyalty Code: Flexible Programs Tailored to Everyday Needs
February 06, 2024  |  Loyalty & Rewards

Len Covello, chief technology officer of Engage People, told PYMNTS in an interview that merchants are going to need to fine-tune, and in some cases overhaul,...

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Plaid Says Pay by Bank Is Nearing a Tipping Point as Consumers Form New ‘Habits’
Plaid Says Pay by Bank Is Nearing a Tipping Point as Consumers Form New ‘Habits’
February 06, 2024  |  Payment Methods

Rahul Hampole, head of payments at Plaid, said pay by bank is gearing up for widespread adoption — but much depends on use cases that are...

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AtoB CEO: Push-to-Card Payouts Become Banking Platform for Independent Truckers
AtoB CEO: Push-to-Card Payouts Become Banking Platform for Independent Truckers
February 05, 2024  |  Real-Time Payments

AtoB CEO Vignan Velivela told Karen Webster that slow payments represent a “silent tax” on fleet management in general, and on the truckers behind the...

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Mastercard: AI and Personalized Offers Drive the Future of Brands and Banks
Mastercard: AI and Personalized Offers Drive the Future of Brands and Banks
February 05, 2024  |  Loyalty & Rewards

Jill Moser, SVP Offers, Loyalty at Mastercard, told Karen Webster that we’re entering a new age of hyper-personalization, where context is critical. Get the Full...

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Billtrust CEO: ‘Staggered Approach’ Sets the Stage for Payments Success With GenAI
Billtrust CEO: ‘Staggered Approach’ Sets the Stage for Payments Success With GenAI
February 02, 2024  |  Artificial Intelligence

Sunil Rajasekar, CEO of Billtrust, told Karen Webster that while using artificial intelligence (AI) to make better business decisions, generative AI has the potential to...

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Visa: Innovation Boosts Authorization Rates as Merchants Improve the Customer Experience
Visa: Innovation Boosts Authorization Rates as Merchants Improve the Customer Experience
February 02, 2024  |  Cybersecurity

“There’s a lot going on for merchants today, and they have a lot to juggle,” Saurabh Chopra, head of product, U.S. debit, prepaid and real-time...

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How AI Is Turning Conversations Into Transactions for Merchants
How AI Is Turning Conversations Into Transactions for Merchants
February 01, 2024  |  Artificial Intelligence

Artificial intelligence (AI), in the form of predictive algorithms, has been around for a while.  Get the Full Story Complete the form to unlock this...

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How GenAI Is Transforming Financial Services Through ‘Hyper-Personalization’
How GenAI Is Transforming Financial Services Through ‘Hyper-Personalization’
February 01, 2024  |  Artificial Intelligence

Michael Haney, head of product strategy at Galileo Financial Technologies, said machine learning combined with the rise of generative artificial intelligence will usher in a...

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