Sections
QSR
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880RetailRestaurant And Delivery Provider Partnerships Prove Fickle
The competition among mobile ordering apps for share of stomach is fierce and shows no signs of letting up. According to the...
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2.3KEarningsDomino’s To Launch GPS Tracking, Falls Short In US Same-Store Sales Growth
As it contended with third-party delivery aggregators and lower-than-expected domestic same-store sales growth, Domino’s topped Wall Street’s earnings estimates yet fell short...
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1.2KRetailHow Starbucks Elevates Online Ordering In China
Starbucks has designed a new store around order-ahead and delivery as the upstart coffee company Luckin Coffee takes hold in the Chinese...
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1.0KMPOS TrackerDeep Dive: How mPOS Tools Help Restaurants Compete
A recent study found that the average American ate out 185 times in 2018 — dropping from 216 times in 2000. Restaurants...
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1.7KRetailCan Cameras Remove Friction From The Fast Food Drive-Thru?
How does a retailer really expect to know a customer these days, especially if that that customer is shopping inside a physical...
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1.7KeCommerceGrubhub Said To Buy Thousands Of Restaurant Domains To Boost Traffic
GrubHub is reportedly buying up restaurant web domain names. According to NewFoodEconomy.org, “GrubHub has registered more than 23,000 web domains. Its subsidiary,...
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2.3KMobile Order AheadHow Ritual Uses Data Analytics To Help Small QSRs Compete
While large QSR chains have the resources to develop in-house loyalty and rewards programs, independent restaurants and regional chains often struggle to...
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2.9KMobile Order AheadHow Small Restaurants Use Data Analytics To Play Big
Mobile ordering is more popular than ever. The volume of food and beverage orders placed via mobile apps grew by 130 percent...
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3.6KRetailMajor Restaurant Chains Push For Lower Delivery Rates
In an online food delivery service market that is becoming more crowded, some of the largest operators of restaurants are renegotiating with...
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1.4KToday In DataDigital Payments And The Online Workforce
Online payment methods and digital technologies are coming into the working world. In healthcare, identity is taking center stage amid digitalization in...
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1.4KRetailHow QSRs Enable Digital Options With Rapid Order-Ahead Growth
In an era of restaurant technology that provides diners with many choices, mobile order-ahead is more popular than ever with consumers. Quick-service...
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1.8KRetailFood Helps Drive Retail Aspects of Connected Vehicles
The connected vehicle ecosystem is taking shape, and that is bring new opportunities to retail. But challenges remains, not the least of...
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How Food Is Helping To Drive Connected Car Retail
The connected vehicle ecosystem is taking shape, and that brings new opportunities to retail. But challenges remain, not the least of which...
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1.3KRetailPanera Eyes Delivery Opportunity With Dinner
In an effort that could bring delivery opportunities, Panera Bread has been experimenting with a menu for dinner at a Jacksonville, Florida...
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2.5KRetailPutting Commerce Into The Driver’s Seat With 64M Connected Cars To Hit The Road
With consumers spending more time in their cars than ever before, they want more out of their vehicles than just transportation from...
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4.0KCommerce ConnectedHow Connected Cars Are Changing The Game For QSRs
Cars and quick-service restaurants (QSRs) have been interconnected since drive-ins were the latest innovation. QSRs thrive on speed and convenience, and that...
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2.1KRetailRetail Pulse: Microsoft To Open London Flagship; Walmart Hires Tech Exec
Technology companies are opening brick-and-mortar stores to let customers try out their products in real life. Microsoft, for instance, plans to open...
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1.7KCommerce ConnectedConnected Commerce Can Make Fast Food Faster
Americans spend a lot of time in their cars. Between 2016 and 2017, commuters spent 51 minutes per day in a car...
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3.5KMobile Order AheadHow QSRs Balance Security With A Great Order-Ahead Experience
Mobile ordering is more popular than ever. In 2018, the volume of orders placed through mobile apps went up by 130...
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3.2KMastercardWhy Mastercard Put Voice-AI Ordering On The QSR Menu
It has happened to most consumers at least once. One pulls into a fast food establishment’s drive-through lane, scans an extensive menu...
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3.6KCommerce ConnectedThe Connected Ecosystem Driving The $230B Connected Car Opportunity
The car is becoming more than just a way for customers to get from Point A to Point B. More of today’s...
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2.4KRetailBurger King’s Impossible Burger Test Brings In Traffic
Following the pilot-test rollout of a Whopper made with the vegetarian-friendly Impossible Burger, locations in Burger King’s St. Louis test market reportedly...
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2.3KGoogleGoogle Revs Up QSR And Connected Vehicle Capabilities
Google has recently upped its game in the food service area of retail, further proof that innovation is heating up when it...
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4.9KInnovationPepsiCo Launches Innovation Lab Focused On QSRs
When it comes to innovation, go to the source. And when it comes the task of feeding people, that means to go...
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3.4KMastercardMastercard Brings AI Voice Assistants To QSRs
Mastercard announced Thursday (May 16) it inked a partnership with ZIVELO, a self-service kiosk technology company, to enhance the drive-in ordering experience...
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3.7KRetailTaco Bell To Open ‘The Bell’ Hotel
To provide consumers with an immersive way to experience its brand, Taco Bell is launching The Bell: A Taco Bell Hotel and...
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3.7KRetailThe Fearlessly Weird Approach To QSR Dining
Most businesses, particularly new businesses, advertise their intention to be “different,” unique” or to “stand out from the crowd.” That is more...
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2.8KResTechQSRs Notch Mobile Ordering, Loyalty Gains In 2019
Look at the quick-service restaurant (QSR) industry and see how, in some part, the future of retail technology is playing out, a...
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4.3KRetailWhen QSRs Think Really Outside The Box In The Innovation Race
The realm of quick service restaurants (QSRs) is and actually always has been a pretty innovative space. The drive-thru window, for example,...
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2.2KRetailThe Great Meatless Migration In QSR
Burger King made a lot waves about a month ago when it announced that, in cooperation with the vegan burger folks at...
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2.3KRetailShake Shack Shares Soar On The Wings Of Mobile
Shake Shack shares rose as much as 9.7 percent in late trading after the burger chain reported sales that beat estimates. Bloomberg reported...
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2.0KRetailDunkin’ Runs On Mobile Innovation In Q1
With efforts to bring convenience to its guests through mobile technology, Dunkin’ Brands reported first-quarter results that beat analysts’ top-line and bottom-line...
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1.7KEarningsYum Expands Delivery Even As It Disappoints Investors
Yum! Brands keeps rolling out delivery and technology for its quick service restaurant (QSR) brands, but that didn’t save it from disappointing...
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1.6KMobileWhat It Takes To Succeed In Mobile Order-Ahead Apps
Mobile food ordering has become a crowded space. What was once a niche activity has transformed into commonplace behavior. The space isn’t...
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1.5KMobile Order AheadHow B.GOOD’s Customers Shaped Its Rewards Programs
When it comes to food, customers want what they want. In the mobile order-ahead field, listening to customers' needs can give a...
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2.0KRetailWhen Loyalty Is The Key Differentiator For QSR Apps
With the help of mobile order-ahead technology, diners can make their selections at quick-service restaurants (QSRs) before stepping into a physical location....
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1.5KToday In DataFood For Thought With Mobile Order-Ahead
Mastication’s gone mobile, with bits and bytes taking their place alongside actual bites. As shown in the latest Mobile Order-Ahead Tracker, a...
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4.3KMobile Order AheadHow B.GOOD Got Good At Mobile Ordering
Mobile order-ahead apps have skyrocketed in popularity, with more than 60 percent of all digital restaurant orders placed on a mobile device....
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2.6KEarningsChipotle’s Q1 Tech Push Propels Digital Sales
With rocketing digital sales and a new loyalty program, Chipotle Mexican Grill exceeded analysts’ estimates for the first quarter. The quick-service restaurant...
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3.5KInnovationCBD-Infused Burger Signals Higher Level Of Fast Food Innovation
Selling fast food these days is not exactly for the faint of heart, given how the industry faces extreme — and increasingly...
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4.2KUnattended RetailHow Unattended Retail Sells Loyalty
More than 75 percent of loyalty program members say the offerings make them more likely to be repeat customers. But for many...
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3.9KDigital PaymentsAlipayHK And McDonalds Hong Kong Team Up For In-App Payment
AlipayHK, a mobile payment system in Hong Kong, has partnered with McDonald’s to offer payment on the McDonald’s app on smartphones, the...
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3.1KRetailMcDonald’s Curtails Late-Night Menu
In a move that could lead to faster service and make it easier for staff to work the night shift, McDonald’s is...
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3.6KMobile Order AheadCosta Coffee Trials Delivery, Loyalty Program For A Faster Fix
U.K. coffee lovers can get their morning fix with a shot of delivery, thanks to a new move by Costa Coffee. In...
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6.7KMobile Order AheadHow AI Jump-Starts Delivery And Keeps Order-Ahead Secure
With mobile ordering now accounting for 60 percent of all digital orders, it has fast become the way the majority of consumers...
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4.0KRetailRetail Pulse: Domino’s Opens 10,000th International Store; McDonald’s Buys Dynamic Yield
American quick-service restaurants (QSRs) are growing in markets around the world that are thousands of miles away from the United States. News...
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3.9KRetailWhy Restaurants Are All In On Kiosks, AI Tech
To present brands that allow them to stand out from retail competitors, merchants in the hospitality space are turning to innovations. The...
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4.3KInnovationQSRs Get Smarter With The Help Of AI
Back in the day fast food and other QSR operations were not exactly known as centers of cutting-edge technology. Now QSR operations...
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5.4KRetailWill Subscription Coffee Carry The Breakfast Wars?
Breakfast, we have been told since time immemorial, is the most important meal of the day. But it’s not because medical science...
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4.3KRetailBurger King App Turns To Coffee Subscriptions Amid Breakfast Wars
Amid the breakfast wars, Burger King App is turning to coffee subscriptions. The offering could help bring diners into its restaurants at...
