Sections
QSR
QSR is the business-to-business magazine for the limited-service restaurant segment, which includes: quick-service (fast food), fast-casual dining, snack shops. (source: qsrmagazine.com)
-
2.5KNewsMobile Smart Kitchens Reinvent Food Delivery
The food that appears on one’s dinner plate each night comes with no small amount of environmental cost. It takes much land,...
-
1.7KRetailDelivering Restaurant Innovation With Mobile Tech
With more choices for fast-casual dining than ever before, diners can choose to eat in restaurants or tap into delivery whether they...
-
1.6KRestaurant innovationDeep Dive: QSRs Find Their Voice
More than one-quarter of all U.S. consumers who own voice-activated devices have used them to order food. These consumers commonly rely on...
-
2.1KRestaurant innovationMobile Loyalty Success Hinges On More Than Just Points
Last week, Grubhub announced its new loyalty program, a rewards aggregator called “Perks.” Grubhub offers deals from participating restaurants like Taco...
-
752Today In DataSatisfying The Hunger For Food Delivery
No one likes to be hangry – that uncomfortable feeling of anger mixed with hunger. It’s a common feeling when you’re left...
-
2.8KRestaurant innovationHow Domino’s Works To Deliver On Customer Loyalty
An unsatisfying restaurant ordering experience can turn long-term customers into last-time patrons. So how can restaurants know which tech and services will...
-
3.8KRestaurant innovationInside Domino’s Data Strategy For Driving Customer Loyalty
Technology is an essential ingredient that connects consumers with their favorite food brands. Whether they have a hankering for burgers, pizza, tacos...
-
4.0KInnovationPaytronix CEO: Loyalty And The Power Of Anticipation
A popular earworm rock song that hit the North American charts back in the 1990s assured the object of the narrator’s affection...
-
1.6KDeliveryGrubhub Partners With McDonald’s In NYC
McDonald’s and Grubhub have announced a new partnership to begin expanding McDelivery to approximately 500 restaurants in the NYC and tri-state area....
-
1.5KRetailPanera Bread Grows Delivery With Grubhub, DoorDash, Uber Eats Partnerships
To build on its in-house delivery model, Panera Bread announced national delivery availability for the first time via Grubhub, Uber Eats and...
-
1.5KRetailKFC Brings Beyond Meat Chicken To Atlanta Location
In a deal that is said to make KFC the first fast-food restaurant to offer plant-based chicken, one of the quick-service restaurant...
-
2.2KDeliveryDoorDash’s New Tipping Model Boosts Base Pay, Protects Tips
DoorDash has announced that it has a new pay model that aims to boost delivery workers’ earnings from the app. “We developed...
-
2.6KMobile Order AheadDeep Dive: How QSRs Protect Their Loyalty Programs
Rewards and loyalty programs are becoming more and more popular among QSRs looking to encourage customers to make return visits so they...
-
3.0KSecurity & FraudWhy Mobile Rewards Programs Attract Fraud
In the latest Mobile Order-Ahead Tracker, PYMNTS explores the latest developments in the world of QSR rewards programs and how credential stuffing...
-
5.5KMobile Order AheadHow Chipotle Is Keeping Rewards Out Of The Hands Of Hackers
Mobile order-ahead apps are becoming more and more popular among quick-service restaurants (QSRs), and many eateries are turning to loyalty and rewards...
-
4.7KQSR & MobileHow QSRs Need To Use Technology To Make Experiences Safe, Not Just Smarter
That the average experience in a quick-service restaurant (QSR) has been greatly enhanced by the addition of mobile technology is almost inarguable....
-
2.2KFaster PaymentsCan Faster Pay Keep QSRs Competitive?
With a 132 percent annual turnover rate, at a cost of $2,000 per worker, employee retention is no small problem for quick-service...
-
2.3KFaster PaymentsHow Faster Payments Can Help Retain Employees
New developments could speed up instant payments in the U.S. Last week, the Federal Reserve announced it would give some competition to...
-
4.7KFaster PaymentsCan On-Demand Pay Stop QSRs’ Employee Churn?
The faster payments landscape is changing rapidly, most recently with the U.S. Federal Reserve’s announcement that it will launch its own real-time...
-
2.6KRetailDigital And Delivery Innovation Drive Retail Sales For QSRs
Innovations in digital technology and online-enabled delivery services continue to be a hot part of the quick service restaurant (QSR) retail landscape,...
-
3.4KEarningsDunkin’ Expands Digital Innovation, Focuses On Delivery, Loyalty
With upgrades to its mobile app and new product offerings, Dunkin’ Brands grew its digital and delivery platforms while rolling out menu...
-
3.0KInnovationBrightloom’s Adam Brotman On Building A Better (Digital) QSR
Restaurant operators are waking up to the fact that they need to bring more digital and mobile oomph to their operations, lest...
-
1.6KMobile Order AheadDeep Dive: Voice Assistant Technology For Mobile Order-Ahead
Voice-activated food ordering was once limited to the realm of science fiction. Captain Jean-Luc Picard of “Star Trek: The Next Generation” was...
-
4.2KRetailMcDonald’s Sales Grow Globally With Digital Efforts
With new digital ordering capabilities and store improvements, McDonald’s said sales grew globally in the latest quarter: Same-store growth of 6.5 percent...
-
4.3KMobile Order AheadThe Rise Of The QSR Rewards Aggregator
Mobile order-ahead is showing no signs of slowing down, with restaurant delivery expected to grow three times faster than dine-in between 2018...
-
1.6KRetailChipotle’s Q2 Digital Sales Skyrocket; Rewards Members Exceed 5M
As digital sales continue to skyrocket and a new rewards program takes hold, Chipotle Mexican Grill beat analysts’ expectations for second-quarter earnings....
-
2.1KRetailRestaurant And Delivery Provider Partnerships Prove Fickle
The competition among mobile ordering apps for share of stomach is fierce and shows no signs of letting up. According to the...
-
3.7KEarningsDomino’s To Launch GPS Tracking, Falls Short In US Same-Store Sales Growth
As it contended with third-party delivery aggregators and lower-than-expected domestic same-store sales growth, Domino’s topped Wall Street’s earnings estimates yet fell short...
-
2.3KRetailHow Starbucks Elevates Online Ordering In China
Starbucks has designed a new store around order-ahead and delivery as the upstart coffee company Luckin Coffee takes hold in the Chinese...
-
1.7KMPOS TrackerDeep Dive: How mPOS Tools Help Restaurants Compete
A recent study found that the average American ate out 185 times in 2018 — dropping from 216 times in 2000. Restaurants...
-
2.5KRetailCan Cameras Remove Friction From The Fast Food Drive-Thru?
How does a retailer really expect to know a customer these days, especially if that that customer is shopping inside a physical...
-
2.6KeCommerceGrubhub Said To Buy Thousands Of Restaurant Domains To Boost Traffic
GrubHub is reportedly buying up restaurant web domain names. According to NewFoodEconomy.org, “GrubHub has registered more than 23,000 web domains. Its subsidiary,...
-
3.1KMobile Order AheadHow Ritual Uses Data Analytics To Help Small QSRs Compete
While large QSR chains have the resources to develop in-house loyalty and rewards programs, independent restaurants and regional chains often struggle to...
-
3.8KMobile Order AheadHow Small Restaurants Use Data Analytics To Play Big
Mobile ordering is more popular than ever. The volume of food and beverage orders placed via mobile apps grew by 130 percent...
-
5.3KRetailMajor Restaurant Chains Push For Lower Delivery Rates
In an online food delivery service market that is becoming more crowded, some of the largest operators of restaurants are renegotiating with...
-
1.9KToday In DataDigital Payments And The Online Workforce
Online payment methods and digital technologies are coming into the working world. In healthcare, identity is taking center stage amid digitalization in...
-
1.9KRetailHow QSRs Enable Digital Options With Rapid Order-Ahead Growth
In an era of restaurant technology that provides diners with many choices, mobile order-ahead is more popular than ever with consumers. Quick-service...
-
2.2KRetailFood Helps Drive Retail Aspects of Connected Vehicles
The connected vehicle ecosystem is taking shape, and that is bring new opportunities to retail. But challenges remains, not the least of...
- 2.9KRetail
How Food Is Helping To Drive Connected Car Retail
The connected vehicle ecosystem is taking shape, and that brings new opportunities to retail. But challenges remain, not the least of which...
-
2.0KRetailPanera Eyes Delivery Opportunity With Dinner
In an effort that could bring delivery opportunities, Panera Bread has been experimenting with a menu for dinner at a Jacksonville, Florida...
-
3.3KRetailPutting Commerce Into The Driver’s Seat With 64M Connected Cars To Hit The Road
With consumers spending more time in their cars than ever before, they want more out of their vehicles than just transportation from...
-
4.8KCommerce ConnectedHow Connected Cars Are Changing The Game For QSRs
Cars and quick-service restaurants (QSRs) have been interconnected since drive-ins were the latest innovation. QSRs thrive on speed and convenience, and that...
-
2.7KRetailRetail Pulse: Microsoft To Open London Flagship; Walmart Hires Tech Exec
Technology companies are opening brick-and-mortar stores to let customers try out their products in real life. Microsoft, for instance, plans to open...
-
2.0KCommerce ConnectedConnected Commerce Can Make Fast Food Faster
Americans spend a lot of time in their cars. Between 2016 and 2017, commuters spent 51 minutes per day in a car...
-
4.0KMobile Order AheadHow QSRs Balance Security With A Great Order-Ahead Experience
Mobile ordering is more popular than ever. In 2018, the volume of orders placed through mobile apps went up by 130...
-
3.7KMastercardWhy Mastercard Put Voice-AI Ordering On The QSR Menu
It has happened to most consumers at least once. One pulls into a fast food establishment’s drive-through lane, scans an extensive menu...
-
4.5KCommerce ConnectedThe Connected Ecosystem Driving The $230B Connected Car Opportunity
The car is becoming more than just a way for customers to get from Point A to Point B. More of today’s...
-
2.9KRetailBurger King’s Impossible Burger Test Brings In Traffic
Following the pilot-test rollout of a Whopper made with the vegetarian-friendly Impossible Burger, locations in Burger King’s St. Louis test market reportedly...
-
2.8KGoogleGoogle Revs Up QSR And Connected Vehicle Capabilities
Google has recently upped its game in the food service area of retail, further proof that innovation is heating up when it...
-
5.4KInnovationPepsiCo Launches Innovation Lab Focused On QSRs
When it comes to innovation, go to the source. And when it comes the task of feeding people, that means to go...
