QSRs

Chamberlain Coffee: Gen Z Doesn’t Want to Wait Around for Their Java
Chamberlain Coffee: Gen Z Doesn’t Want to Wait Around for Their Java
September 07, 2023  |  eCommerce

As direct-to-consumer (D2C) coffee brands look to capture the loyalty of Generation Z, Chamberlain Coffee is finding that the more work they remove from the brewing process,...

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Half of Restaurant Customers Used BNPL to Pay for Their Meal
Half of Restaurant Customers Used BNPL to Pay for Their Meal
September 05, 2023  |  BNPL

Restaurants may be benefitting from consumers’ willingness to use buy now, pay later (BNPL), but the popularity of this payment method belies a larger challenge...

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Aggregators and Restaurants Wrestle Over Delivery Economics as Consumers Bail
Aggregators and Restaurants Wrestle Over Delivery Economics as Consumers Bail
September 05, 2023  |  Delivery

As restaurants and aggregators jockey over delivery revenue, consumers are increasingly finding that the fees and upcharges on these platforms are not worth the price....

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Restaurants Rethink Their Channel Strategy Amid Ongoing Margin Pressure
Restaurants Rethink Their Channel Strategy Amid Ongoing Margin Pressure
September 01, 2023  |  ResTech

This week in restaurant news, TGI Fridays looks to boost on-premises sales, Del Taco opens its first drive-thru-only store and Panera Bread looks to manage...

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Cookin Aims to Shake up Food Delivery Rut With Homemade Meals
Cookin Aims to Shake up Food Delivery Rut With Homemade Meals
September 01, 2023  |  Delivery

With consumers’ restaurant aggregator orders becoming routine, homemade meal delivery app Cookin seeks to bring discovery back into the experience, adding a personal touch. The app, which...

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Restaurant Customers Spend Twice as Much on Delivery Food Than Pickup
Restaurant Customers Spend Twice as Much on Delivery Food Than Pickup
August 29, 2023  |  Delivery

Restaurant inflation may have many consumers shifting away from restaurant delivery toward pickup, but when diners do order delivery, they are spending more than ever....

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Smucker’s Aims to Gain Share From Coffee Shop QSRs With at-Home Alternatives
Smucker’s Aims to Gain Share From Coffee Shop QSRs With at-Home Alternatives
August 29, 2023  |  ResTech

As consumers look for more affordable alternatives to their day-to-day small luxuries, The J.M. Smucker Company is stepping up its at-home coffee offerings, providing lower-priced...

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When Restaurant Customers Want Control Over Timing, They Choose Pickup
When Restaurant Customers Want Control Over Timing, They Choose Pickup
August 28, 2023  |  ResTech

For consumers with busy schedules who need a high degree of control over when they get their meals, restaurant pickup proves a more convenient solution...

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DoorDash Looks to Voice AI to Drive White-Label Adoption
DoorDash Looks to Voice AI to Drive White-Label Adoption
August 28, 2023  |  Artificial Intelligence

As aggregators aim to facilitate not only third-party restaurant sales but also direct orders, DoorDash is turning to voice artificial intelligence (AI) to expand its white-label solutions...

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