Chick-fil-A is reportedly testing out robo-waiters as consumers grapple with mixed feelings around automation in the restaurant industry. The quick-service restaurant (QSR) chain, which has...
As consumers continue to feel the impacts of years of economic challenges, those who are struggling the most continue to spend indulgently on restaurant dining....
This week in restaurant news, Subway rethinks its rewards strategy, Chick-fil-A expands its mobile order drive-thru lanes and Whataburger opens its first digital-only location. As...
In convenience stores’ ongoing push to gain share from quick-service restaurants (QSRs), Casey’s General Stores is turning to voice ordering technology. The convenience retailer, which...
As direct-to-consumer (D2C) coffee brands look to capture the loyalty of Generation Z, Chamberlain Coffee is finding that the more work they remove from the brewing process,...
Restaurants may be benefitting from consumers’ willingness to use buy now, pay later (BNPL), but the popularity of this payment method belies a larger challenge...
As restaurants and aggregators jockey over delivery revenue, consumers are increasingly finding that the fees and upcharges on these platforms are not worth the price....
This week in restaurant news, TGI Fridays looks to boost on-premises sales, Del Taco opens its first drive-thru-only store and Panera Bread looks to manage...