QSRs

Fast-Casual Chains Turn Their Loyalty Focus to the in-Restaurant Experience

Fast-Casual Chains Turn Their Loyalty Focus to the in-Restaurant Experience
Fast-Casual Chains Turn Their Loyalty Focus to the in-Restaurant Experience
August 23, 2023  |  Loyalty & Rewards

As restaurants continue to seek out ways to combat declining traffic, fast-casual chains including Sweetgreen, Noodles & Company and Panera Bread are taking their loyalty efforts beyond the digital sphere into...

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Gen Z Consumers Most Likely to Use Aggregators for Discovery
Gen Z Consumers Most Likely to Use Aggregators for Discovery
August 21, 2023  |  Aggregators

Consumers overall may typically already know where they are going to order when they open their delivery app, but younger consumers are more open to...

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Digital Payment Transformations Drive Business Growth for CFOs
Digital Payment Transformations Drive Business Growth for CFOs
August 21, 2023  |  Commercial Payments

Digital is no longer a strategy but a whole way of doing business.  And many companies need to figure out what’s next. This, as Yum!...

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Wow Bao CEO Taps Grocery to Spread Brand Familiarity
Wow Bao CEO Taps Grocery to Spread Brand Familiarity
August 21, 2023  |  ResTech

As many restaurant chains move into grocery aisles amid consumers’ shift toward food at home, Asian street food chain Wow Bao is leveraging consumer packaged goods (CPG) to...

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Consumers’ Lower Restaurant Tips May Trigger Mandatory Minimum Wages
Consumers’ Lower Restaurant Tips May Trigger Mandatory Minimum Wages
August 21, 2023  |  Legal & Regulation

With consumers tipping less, restaurant owners are weighing the risks of alienating diners against workers seeking better pay arrangements. Nearly everyone involved agrees that the...

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QSRs Update Physical Restaurants to Drive Digital Sales
QSRs Update Physical Restaurants to Drive Digital Sales
August 18, 2023  |  ResTech

This week in restaurants, Wendy’s and Taco Bell develop new restaurant designs with an eye toward digital growth, and Checkers and Rally’s expand tests of...

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Restaurants Have Opportunity to Boost Digital Engagement During Work Week
Restaurants Have Opportunity to Boost Digital Engagement During Work Week
August 17, 2023  |  ResTech

With many consumers ordering food online while at work, restaurants can target these customers’ workday needs to drive digital adoption. By the Numbers According to...

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QSRs See Uptick in Pickup as Consumers Shun Delivery Fees
QSRs See Uptick in Pickup as Consumers Shun Delivery Fees
August 17, 2023  |  Delivery

From Applebee’s to Domino’s Pizza, major restaurant brands across the industry are seeing consumers shift away from delivery toward pickup to skip the added fees amid inflation. In...

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