QSRs

An Insider on the Staffing Crisis Gripping the Restaurant Industry

An Insider on the Staffing Crisis Gripping the Restaurant Industry
An Insider on the Staffing Crisis Gripping the Restaurant Industry
May 12, 2023  |  Technology

PYMNTS interviews Andrew Robbins, CEO of Paytronix, about how restaurants can mitigate their ongoing staffing problems and increase revenue.  — Get the Full Story Complete...

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Krispy Kreme Now a ‘Doughnut Logistics Company’ as Online and Retail Efforts Pay off in Q1
Krispy Kreme Now a ‘Doughnut Logistics Company’ as Online and Retail Efforts Pay off in...
May 11, 2023  |  Earnings

As consumer buying patterns shift and its delivered fresh daily (DFD) hub and spoke model evolves internationally, Krispy Kreme is seeing strong returns, particularly in...

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Wendy’s Taps Google’s Conversational AI as Restaurants Automate the Drive-Thru
Wendy’s Taps Google’s Conversational AI as Restaurants Automate the Drive-Thru
May 09, 2023  |  Artificial Intelligence

With the increasing consumer demand for convenient pickup options in the face of rapid restaurant price inflation, Wendy’s is boosting efficiency at its drive-thrus with...

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Wendy’s Set to Pilot AI-Powered Drive-Thru Ordering
Wendy’s Set to Pilot AI-Powered Drive-Thru Ordering
May 09, 2023  |  ResTech

Wendy’s and Google have teamed to bring artificial intelligence to the fast-food chain’s drive-thrus. Get the Full Story Complete the form to unlock this article...

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Delivery Versus Pickup Preference Comes Down to Money
Delivery Versus Pickup Preference Comes Down to Money
May 09, 2023  |  Delivery

Consumers face the choice between the effort to pick up and paying for bring-it-to-me convenience when buying goods. Get the Full Story Complete the form...

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Restaurants Split on Kiosks in Efforts to Boost Digital Efficiency
Restaurants Split on Kiosks in Efforts to Boost Digital Efficiency
May 08, 2023  |  ResTech

As consumers’ digital expectations come to influence how they engage with physical stores, restaurants are investing in new on-premises capabilities, but when it comes to...

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Popular Restaurants Using Aggregators Lose Key Loyalty Opportunities
Popular Restaurants Using Aggregators Lose Key Loyalty Opportunities
May 03, 2023  |  Loyalty & Rewards

With restaurant aggregator customers typically ordering from the same few spots, eateries are missing out on a valuable opportunity to build direct digital relationships with...

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Starbucks’ US Loyalty Membership Increases 15% Despite Watered-Down Rewards
Starbucks’ US Loyalty Membership Increases 15% Despite Watered-Down Rewards
May 02, 2023  |  Earnings

Despite initial pushback to Starbucks’ recent changes to its rewards structure, consumers continue to engage with the program, suggesting that loyalty apps can be effective even as brands...

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