QSRs

Sonic on Using Digital Ordering and Payments to Engage Customers Across All Channels

Sonic on Using Digital Ordering and Payments to Engage Customers Across All Channels
Sonic on Using Digital Ordering and Payments to Engage Customers Across All Channels
March 01, 2022  |  Restaurant innovation

QSR customers are back to ordering and dining in-person, but they’re expecting more than old-fashioned ordering methods. In the Order To Eat Tracker, Sonic’s Kim...

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Today in Food Commerce: White Castle Taps Back-of-House Automation; Sonic Leverages Order-Tracking Technology
Today in Food Commerce: White Castle Taps Back-of-House Automation; Sonic Leverages Order-Tracking Technology
February 28, 2022  |  Commerce

Today in food commerce, Jamie Richardson, vice president of marketing and public relations at White Castle, discusses with PYMNTS the importance of back-of-house automation. Plus,...

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Independent QSRs Risk Falling Behind in Restaurant Industry’s Digital Shift
Independent QSRs Risk Falling Behind in Restaurant Industry’s Digital Shift
February 28, 2022  |  ResTech

It is no great shock that major restaurant brands are more technologically advanced than their small- to medium-sized business (SMB) counterparts, with the former having...

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Sonic Leans on Mobile and Order-Tracking Features to Keep Customers Coming Back
Sonic Leans on Mobile and Order-Tracking Features to Keep Customers Coming Back
February 28, 2022  |  Restaurant innovation

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Want Loyal Restaurant Customers? Offer Loyalty Programs
Want Loyal Restaurant Customers? Offer Loyalty Programs
February 25, 2022  |  Loyalty & Rewards

Nearly every restaurant manager knows their customers are searching for better deals, and offer regular diners a way to dodge higher prices: loyalty and rewards...

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Krispy Kreme Looks to Dark Store Model to Drive Delivery Growth
Krispy Kreme Looks to Dark Store Model to Drive Delivery Growth
February 22, 2022  |  Earnings

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Restaurant Subscription Holders Are Twice as Likely to Use Loyalty Programs
Restaurant Subscription Holders Are Twice as Likely to Use Loyalty Programs
February 22, 2022  |  Loyalty & Rewards

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PYMNTS Research: Order Pickup Security Is Fastest-Growing ResTech Feature
PYMNTS Research: Order Pickup Security Is Fastest-Growing ResTech Feature
February 22, 2022  |  ResTech

With the rise of in-store pickup, today’s restaurants have been forced to adjust to the security risks that come along with the channel and to...

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Report: Four in 10​ Consumers Open to Restaurant Subscription Services
Report: Four in 10​ Consumers Open to Restaurant Subscription Services
February 22, 2022  |  Loyalty & Rewards

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