quick-service restaurant

Consumer Satisfaction With Food Pricing at QSRs Falls Again
Consumer Satisfaction With Food Pricing at QSRs Falls Again
December 21, 2022  |  Consumer Insights

Inflation-weary consumers are growing increasingly disappointed with quick-service restaurants’ (QSRs) food pricing. By the Numbers Research from the latest edition of PYMNTS’ Digital Divide study,...

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Chipotle Upgrades Geo-Tracking to Blend Digital and Physical Experience
Chipotle Upgrades Geo-Tracking to Blend Digital and Physical Experience
October 25, 2022  |  Earnings

Chipotle is souping up its mobile app with better geo-tracking features to improve customers’ mobile experience and drive the adoption of digital pickup. On a...

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Restaurants Seek to Balance Full-Service Flourishes With Digital Ease
Restaurants Seek to Balance Full-Service Flourishes With Digital Ease
September 16, 2022  |  Restaurant innovation

As quick-service restaurants (QSRs) rush to automate, their full-service restaurant (FSR) counterparts are forced to take a more nuanced view of innovation. While labor challenges...

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Final Howard Johnson’s Closes, Illustrating Restaurant Industry’s Transformation
Final Howard Johnson’s Closes, Illustrating Restaurant Industry’s Transformation
June 03, 2022  |  Commerce Connected

Many restaurants have shuttered their doors permanently in the past couple of years, but this one may hit Americans especially hard — the final Howard...

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McDonald’s Beats Q3 Estimates Amid Kiosk, Delivery Initiatives
McDonald’s Beats Q3 Estimates Amid Kiosk, Delivery Initiatives
October 24, 2018  |  Retail

With kiosks and delivery services helping to boost check sizes, among other factors, McDonald’s beat earnings and revenue estimates for the third quarter. The quick-service...

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Chipotle Says ‘Goodbye Chorizo, Hello Queso’
Chipotle Says ‘Goodbye Chorizo, Hello Queso’
September 19, 2017  |  Retail

In restaurant news, the people have spoken and, apparently, they have had enough chorizo. That is the takeaway from Chipotle’s latest corporate decision, in which...

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Chipotle Subpoenaed In Virginia Norovirus Outbreak
Chipotle Subpoenaed In Virginia Norovirus Outbreak
July 27, 2017  |  Retail

The ast few years have not been kind to the Chipotle Mexican Grill restaurant chain. From 10,000 employees accusing it of wage theft late last...

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Chipotle Restaurant Virus Strikes — Again?
Chipotle Restaurant Virus Strikes — Again?
July 20, 2017  |  Retail

It seems like food chain Chipotle cannot catch a break. From an E. coli outbreak to its employees accusing it of wage theft and hackers stealing customer payment data...

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LevelUp Chief Ninja Talks Order-Ahead Future
LevelUp Chief Ninja Talks Order-Ahead Future
April 13, 2017  |  Mobile

In just a few short years, mobile order-ahead capabilities have become an essential feature across a rapidly growing number of quick-service restaurants (QSR) in the...

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