As challenges rack the quick-service restaurant (QSR) industry, there may be some major moves in the space in the near future — privatizations, mergers, acquisitions...
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In keeping with the adage that “no good deed goes unpunished,“ it turns out that those popular promotions and discounts that restaurants use to reward existing...
When McDonald’s announced its new Accelerating the Arches growth plan Monday, the world’s biggest fast-food company said it was “doubling down on the 3 D’s;...
Restaurant delivery-app downloads have spiked 50 percent since the pandemic’s onset, but with it comes the increased risk of fraud, says Eric Bevins, director of...
For a consumer, getting and redeeming rewards should be seamless across online and in-person channels. And today, that experience has to be even more than...
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Quick-service restaurants (QSRs) and others in the food service space are rapidly adjusting their operations during the pandemic, with many implementing new technologies online and...
Bringing back guests who’ve had a less-than-satisfactory restaurant experience has taken a whole new level of importance during the COVID-19 outbreak. In this month’s Order...