Restaurant Innovation

Where Consumers Will Eat On New Year’s Eve
Where Consumers Will Eat On New Year’s Eve
December 31, 2019  |  Restaurant innovation

It’s that time of year when restaurants must shine and make some serious scratch. We are not just talking about the holiday season in general,...

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New Chipotle Stores To Feature Drive-Throughs, Walk-Up Windows
New Chipotle Stores To Feature Drive-Throughs, Walk-Up Windows
December 20, 2019  |  Restaurant innovation

Chipotle announced on Thursday (Dec. 19) that it is testing out a different restaurant design in effort to keep its billion-dollar digital business growing. The...

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Deep Dive: Serving Up Better Customer Service With Enhanced CRM
Deep Dive: Serving Up Better Customer Service With Enhanced CRM
December 09, 2019  |  Restaurant innovation

Almost everyone has experienced a quick food run that turned into a 45-minute ordeal, but such delays are bad news for both quick-service restaurants (QSRs)...

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Unwrapping Chipotle’s Evolving Digital Ordering Strategy
Unwrapping Chipotle’s Evolving Digital Ordering Strategy
December 06, 2019  |  Restaurant innovation

Fast-casual chain Chipotle Mexican Grill became one of the first major restaurant brands to pioneer the mobile ordering experience in 2008. Since then, it’s invested...

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Inside Chipotle’s Decade Of Digital-First Ordering Innovation
Inside Chipotle’s Decade Of Digital-First Ordering Innovation
December 05, 2019  |  Restaurant innovation

A convenient and seamless ordering experience from online and mobile channels is essential for restaurant customers. Quick-service restaurants (QSRs) have heard the call for innovative...

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How NFC Loyalty Is Changing The Way QSRs Approach Rewards
How NFC Loyalty Is Changing The Way QSRs Approach Rewards
November 06, 2019  |  Restaurant innovation

Creating dedicated, loyal customers is a constant challenge for competing eateries. Consumers want greater access to mobile tools and payments, even at the physical POS,...

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Trending: Malibu Poke Gets Personal With Facial Recognition To Order, Pay
Trending: Malibu Poke Gets Personal With Facial Recognition To Order, Pay
November 05, 2019  |  Restaurant innovation

U.S. consumers are increasingly turning to digital technology to place food orders. A recent study found online food delivery orders increased nearly 15 percent since...

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When Restaurant Tech Sees Your Face And Identifies Your Taste
When Restaurant Tech Sees Your Face And Identifies Your Taste
November 05, 2019  |  Restaurant innovation

Facial recognition tech could give the old restaurant axiom “service with a smile” a whole new meaning, by allowing customers to reorder meals with just...

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