Starbucks’s artificial intelligence (AI)-powered personalized rewards efforts, aimed at increasing customer frequency and spending, appear to be facing challenges. Following the announcement of “disappointing” second-quarter 2024 results on Tuesday...
Casual dining company Brinker International wants to capitalize on diner discontent with fast food prices. The company — owner of Chili’s and Maggiano’s — released earnings Tuesday (April 30) showing a...
Domino’s said its decision to relaunch its rewards program last year is paying off. The quick-service pizza chain released quarterly earnings results Monday (April 29) showing a 5.6% increase in...
It was restaurateur and self-styled pop culture icon Guy Fieri who said recently: “Food is not just eating energy. It’s an experience.” It’s a statement...
Payments firm Fiserv has debuted a self-service solution for the restaurant industry. The company’s new Clover Kiosk — and an enhanced 24-inch Clover Kitchen Display System —...
College students aside, fewer Americans are ordering their meals from Grubhub. The food delivery platform’s parent company, Dutch firm Just Eat Takeaway, reported earnings Wednesday (April 17)...
The old adage goes, “March comes in like a lion and goes out like a lamb.” However, for consumer spending, it looks like March came...
The ghost kitchen industry has become a shadow of its former self. These online-only dining spaces boomed during the pandemic, but as a report Friday (April...
Across restaurants, grocers and nongrocery retailers, self-service is gaining ground, and merchants are making smarter choices about how they apply it. Take the restaurant industry,...