Restaurants

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Half of Restaurant Customers Used BNPL to Pay for Their Meal
Half of Restaurant Customers Used BNPL to Pay for Their Meal
September 05, 2023  |  BNPL

Restaurants may be benefitting from consumers’ willingness to use buy now, pay later (BNPL), but the popularity of this payment method belies a larger challenge...

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Aggregators and Restaurants Wrestle Over Delivery Economics as Consumers Bail
Aggregators and Restaurants Wrestle Over Delivery Economics as Consumers Bail
September 05, 2023  |  Delivery

As restaurants and aggregators jockey over delivery revenue, consumers are increasingly finding that the fees and upcharges on these platforms are not worth the price....

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Ex-Uber CEO Travis Kalanick’s CloudKitchens Cuts Staff
Ex-Uber CEO Travis Kalanick’s CloudKitchens Cuts Staff
September 05, 2023  |  Startups

Ghost kitchen startup CloudKitchens has reportedly fired staff and closed warehouses to shrink expenses. The apparent cuts at the company — led by Uber co-founder and ex-CEO Travis Kalanick...

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Kroger’s Sushi Sales Blur Line Between Grocery Stores and Restaurants
Kroger’s Sushi Sales Blur Line Between Grocery Stores and Restaurants
September 03, 2023  |  Retail

Consumers prefer to pick up their restaurant meals, but where they purchase them is no longer as clear-cut.  Kroger has been crowned the nation’s top sushi seller,...

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1 in 6 Consumers Exclusively Order From Restaurants Digitally
1 in 6 Consumers Exclusively Order From Restaurants Digitally
September 01, 2023  |  Consumer Insights

For a small but significant share of restaurant customers, PYMNTS research finds, the entire experience is facilitated through their phones and computers. By the Numbers...

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Restaurants Rethink Their Channel Strategy Amid Ongoing Margin Pressure
Restaurants Rethink Their Channel Strategy Amid Ongoing Margin Pressure
September 01, 2023  |  ResTech

This week in restaurant news, TGI Fridays looks to boost on-premises sales, Del Taco opens its first drive-thru-only store and Panera Bread looks to manage...

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College Students Want More From The Dining Hall Than Food
College Students Want More From The Dining Hall Than Food
September 01, 2023  |  ResTech

As students return to college and university campuses for their fall semesters, PYMNTS research reveals that today’s young consumers demand more options than just traditional...

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Cookin Aims to Shake up Food Delivery Rut With Homemade Meals
Cookin Aims to Shake up Food Delivery Rut With Homemade Meals
September 01, 2023  |  Delivery

With consumers’ restaurant aggregator orders becoming routine, homemade meal delivery app Cookin seeks to bring discovery back into the experience, adding a personal touch. The app, which...

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Restaurants Harness Ghost Kitchen Learnings to Boost Omnichannel Performance
Restaurants Harness Ghost Kitchen Learnings to Boost Omnichannel Performance
August 30, 2023  |  ResTech

Restaurant chain Dog Haus has become the latest brand to tap expertise from the ghost kitchen world to give the brand the competitive edge in...

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