In 2024, voice automation will continue to rapidly gain traction in the restaurant industry, boosting drive-thru efficiency and better meeting consumer demand for the channel,...
While many consumers are looking for ways to pinch pennies amid ongoing financial challenges, PYMNTS Intelligence found that diners are more likely to pay full...
Full-service restaurant giant Darden is pulling back on third-party delivery to avoid alienating price-sensitive consumers, focusing instead on dine-in and pickup. The company shared Friday...
As ongoing financial challenges have continued to constrain consumers’ budgets throughout the year, restaurants have taken the opportunity to rethink the financial incentives they offer,...
Autonomous restaurants are increasingly appearing throughout North America, with several new entrants into the space in the past couple of weeks alone, despite consumers’ hesitations....
Instacart is targeting employers’ office snack budgets, as aggregators compete for businesses’ food spending. On Tuesday (Dec. 12), meal benefits platform Sharebite announced a partnership...
In 2023, restaurant aggregators have expanded the model, extending beyond food delivery, adding new features and finding innovative ways to drive loyalty. DoorDash Taps Card-Linked...
A recent report by PYMNTS Intelligence has shed light on a growing trend among consumers — they are tipping less this year. The “Tipping Over:...
McDonald’s is tapping Google Cloud’s generative artificial intelligence (AI) tools as restaurants increasingly integrate the technology into more parts of their business. The quick-service restaurant...