retail returns

Refunds Platform Reshop Picks Afterpay Founder Anthony Eisen as New CEO
Refunds Platform Reshop Picks Afterpay Founder Anthony Eisen as New CEO
January 15, 2025  |  Personnel

Refunds platform Reshop has raised $17 million in funding and picked a new CEO. Anthony Eisen, co-founder and co-chief executive of Australian buy now, pay...

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DHL Supply Chain Acquires Returns Solutions Business of Inmar Intelligence
DHL Supply Chain Acquires Returns Solutions Business of Inmar Intelligence
January 09, 2025  |  Acquisitions

Contract logistics provider DHL Supply Chain, which is part of the DHL Group, has expanded its reverse logistics solutions by acquiring Inmar Supply Chain Solutions....

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Retailers Say They’re Drowning Under Post-Holiday Return Surge
Retailers Say They’re Drowning Under Post-Holiday Return Surge
January 06, 2025  |  Retail

The surge in online shopping and practices like “bracketing”— ordering multiple sizes or variations with the intent to return unwanted items — has significantly increased...

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Salesforce: 28% Uptick in Returns Could Dampen Record Holiday Spending
Salesforce: 28% Uptick in Returns Could Dampen Record Holiday Spending
January 06, 2025  |  Retail

Artificial intelligence (AI) helped holiday sales reach record levels this year, new Salesforce data shows. However, the company said in a report issued Monday (Jan....

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‘Returnuary’ Highlights the Brilliant and Bizarre of Holiday Retail Regret
‘Returnuary’ Highlights the Brilliant and Bizarre of Holiday Retail Regret
January 04, 2025  |  Retail

The holiday season is the golden quarter for eCommerce, where businesses pull out all the stops to maximize sales. Yet, as the festive glow dims...

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Shoppers Shun Retailers That Charge for Returns
Shoppers Shun Retailers That Charge for Returns
December 01, 2024  |  Retail

Stricter return policies reportedly have some shoppers rethinking their choice of retailers. As The Wall Street Journal (WSJ) reported Sunday (Dec. 1), sometimes that means...

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Retailers Rethink Policies as Returns Fraud Spikes Everywhere
Retailers Rethink Policies as Returns Fraud Spikes Everywhere
October 17, 2024  |  Retail

Returns fraud is a growing global issue, costing retailers billions annually. Recent estimates suggest that fraudulent returns account for up to 13% of total returns...

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Loop and ReBound Team for Simplified Retail Returns
Loop and ReBound Team for Simplified Retail Returns
July 16, 2024  |  Retail

Returns technology providers Loop and ReBound say they are joining forces. The collaboration, announced Tuesday (July 16), lets retailers using the Loop platform access ReBound’s...

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Tech-Enabled Solutions Put the Brakes on Returns Fraud
Tech-Enabled Solutions Put the Brakes on Returns Fraud
April 24, 2024  |  Retail

An integral aspect of the retail cycle, returns have surged in recent years with the growth of online channels. However, accompanying this increase in returns...

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