security & fraud

Call Centers: In Search Of The 70 Percent Solution

Call Centers: In Search Of The 70 Percent Solution
Call Centers: In Search Of The 70 Percent Solution
March 06, 2018  |  Today In Data

By the time consumers are transferred to a call center agent, things have escalated to the point where chatbots have the answers - and a...

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Equifax Breach To Cost Total Of $439M
Equifax Breach To Cost Total Of $439M
March 05, 2018  |  Cybersecurity

Equifax, the credit scoring company that’s embroiled in a massive data breach, expects costs from that to increase $275 million in 2018. Get the Full...

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Bank Customers Sued For Taking Wrong Money From ATM
Bank Customers Sued For Taking Wrong Money From ATM
February 26, 2018  |  Banking

Central National Bank, located in Wichita, is trying to get back money it lost when an ATM gave a customer $100 bills instead of $5...

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Latvian Defense Ministry Says Corruption Allegations Are Fake News
Latvian Defense Ministry Says Corruption Allegations Are Fake News
February 21, 2018  |  Cross-border Payments

The Latvian Defense Ministry is contending that corruption allegations — which resulted in the suspension of a central bank governor on Tuesday (Feb. 20) —...

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Warren Slams Wells Fargo Over Error-Riddled Refunds
Warren Slams Wells Fargo Over Error-Riddled Refunds
February 15, 2018  |  Cybersecurity

Wells Fargo is facing new scrutiny, this time over its failed attempts — riddled with errors — to repay its customers. Get the Full Story Complete the...

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Wells Fargo CEO Downplays Regulation Woes To Investors
Wells Fargo CEO Downplays Regulation Woes To Investors
February 14, 2018  |  Legal & Regulation

Wells Fargo & Co.’s Chief Executive Tim Sloan said at an investor conference Tuesday (Feb. 13) that the asset cap imposed on it by the...

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Senators Want Answers From CFPB On Equifax Probe
Senators Want Answers From CFPB On Equifax Probe
February 09, 2018  |  CFPB

A group of 31 Democrat and Independent U.S. senators are calling on the Consumer Financial Protection Bureau (CFPB) to provide information as to why the...

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ALDI Stores Hit With Credit Card Skimmer
ALDI Stores Hit With Credit Card Skimmer
February 08, 2018  |  Cybersecurity

ALDI, the grocery store operator, is being targeted by scammers who are installing credit card skimmers on top of point-of-sale terminals in plain sight. Get...

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