service providers

How Merchants Navigate Payments Integration Risk
How Merchants Navigate Payments Integration Risk
January 30, 2020  |  Risk Management

When it comes to payments in commerce, what — and who — you don’t know can hurt you. Underpinning that is the fact that the...

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Recurly CEO On How Over-The-Top Services Came Out On Top
Recurly CEO On How Over-The-Top Services Came Out On Top
August 11, 2017  |  Subscription Commerce

Over-the-top (OTT) media services started as an alternative for millennials who didn’t want to (and often couldn’t) pay $150 per month for a bloated cable...

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Nokia: The AI-Driven Rise Of Predictive Customer Service
Nokia: The AI-Driven Rise Of Predictive Customer Service
May 25, 2017  |  Analytics

There are few experiences more miserable for both parties than trying to resolve a technical problem with a service over the telephone. The customer, already...

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