shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

New Data: 93% of Card-Linked Offer Users Come Back for More
New Data: 93% of Card-Linked Offer Users Come Back for More
April 23, 2024  |  Loyalty & Rewards

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Bite CEO: Self-Service Kiosks Meet Shopper Demand for Click-and-Mortar™ Retail
Bite CEO: Self-Service Kiosks Meet Shopper Demand for Click-and-Mortar™ Retail
April 22, 2024  |  Retail

Consumers are demanding eCommerce-like convenience from their in-store journeys, and retailers are rising to the occasion with self-service technologies. Get the Full Story Complete the...

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Click-and-Mortar™ Shopping Expands by 49% In Brazil
Click-and-Mortar™ Shopping Expands by 49% In Brazil
April 19, 2024  |  VISA

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Consumers Switch to Cheaper Retailers but Hesitant to Leave Grocers
Consumers Switch to Cheaper Retailers but Hesitant to Leave Grocers
April 17, 2024  |  Retail

Shoppers who are willing to leave their favorite retailers in search for better prices are hesitant to make the same kinds of changes when it...

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Retail Personalization Is About More Than Just Sending Offers
Retail Personalization Is About More Than Just Sending Offers
April 15, 2024  |  Retail

As merchants look to set their offerings apart to win shoppers’ loyalty, personalization is key. That means more than just using artificial intelligence (AI) to...

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55% of U.S. Shoppers Prefer Buying Groceries From Large Merchants
55% of U.S. Shoppers Prefer Buying Groceries From Large Merchants
April 10, 2024  |  Consumer Insights

In the recently-released “2024 Global Digital Shopping Index: SMB Edition,” PYMNTS Intelligence found most consumers today expect digital innovations when they shop. This expectation in practice...

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CE 100 Index Loses 2.1% but ‘Have Fun’ Pillar Gains Ground
CE 100 Index Loses 2.1% but ‘Have Fun’ Pillar Gains Ground
April 08, 2024  |  Connected Economy

It was a week of widespread losses for the CE 100 Index. Get the Full Story Complete the form to unlock this article and enjoy...

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Levi’s D2C Captures 48% of Revenue Amid Improvements to eCommerce Experience 
Levi’s D2C Captures 48% of Revenue Amid Improvements to eCommerce Experience 
April 03, 2024  |  Retail

Levi’s is seeing its direct-to-consumer (D2C) business gain share, with transformations to shoppers’ digital journeys yielding strong eCommerce growth. Get the Full Story Complete the...

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41% of U.S. Shoppers Demand Digital Rewards
41% of U.S. Shoppers Demand Digital Rewards
March 29, 2024  |  Loyalty & Rewards

As retailers look to meet consumers’ digital expectations, PYMNTS Intelligence research reveals, loyalty rewards can go a long way.  Get the Full Story Complete the...

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