shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.
How Digital Payments Solve Bad Retail Experiences
How Digital Payments Solve Bad Retail Experiences
December 02, 2022  |  Retail

Some of the world’s biggest retailers are experiencing a paradigm shift. They are focusing on user experience in-store as a key feature of their competitiveness...

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60% of Consumers Say Discounts Will Determine Holiday Shopping Loyalty 
60% of Consumers Say Discounts Will Determine Holiday Shopping Loyalty 
December 01, 2022  |  Retail

A new study shows price is everything as budget-minded decisions are consumers’ top drivers. In the latest edition of “New Reality Check: The Paycheck-To-Paycheck Report:...

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Bread Financial Expands BNPL Offering
Bread Financial Expands BNPL Offering
November 28, 2022  |  BNPL

With consumers increasingly turning to installment payments for their holiday shopping, financial services firm Bread Financial has made its buy now, pay later (BNPL) offering...

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More Consumers Shopped With Apps Than at Malls on Black Friday
More Consumers Shopped With Apps Than at Malls on Black Friday
November 28, 2022  |  Shopping

Inflation cast a long shadow over Black Friday 2022. Consumer prices rose 7.7% year over year in October, leaving millions of consumers wary as they...

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Mastercard: Black Friday Spending Up 12% Despite Inflation
Mastercard: Black Friday Spending Up 12% Despite Inflation
November 27, 2022  |  Retail

In spite of inflation, American consumers spent the day of Thanksgiving shopping — both online and off — and dining out, leading to double-digit sales...

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Retailers Say BNPL Boosts Sales, Consumers Say It Keeps Them Coming Back
Retailers Say BNPL Boosts Sales, Consumers Say It Keeps Them Coming Back
November 23, 2022  |  Buy Now Pay Later

Buy now, pay later (BNPL) has quickly grown in popularity among consumers. PYMNTS research found that in the past year, 50 million consumers across the...

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Holiday Spending out of Reach for Millions of Households This Year
Holiday Spending out of Reach for Millions of Households This Year
November 21, 2022  |  Economy

Visions of sugarplums could be the only thing millions of Americans can count on getting during the 2022 holidays, as new PYMNTS data has uncovered...

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Holiday Shoppers Shift from Dining Out to Food at Home
Holiday Shoppers Shift from Dining Out to Food at Home
November 18, 2022  |  Commerce Connected

As inflation continues to rise, consumers are becoming more frugal in their holiday food spending, shifting away from dining out at restaurants towards more cost-effective...

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Big Box Retailers Target and Walmart Woo Higher-Income Grocery Shoppers
Big Box Retailers Target and Walmart Woo Higher-Income Grocery Shoppers
November 17, 2022  |  Retail

In this week’s grocery roundup, superstores set their sights on big spenders, Grab grows its grocery presence, and supermarket spending is rising. Mega-retailer Target discussed Wednesday (Nov....

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