subscription commerce

The use of a recurring, usually monthly, payment business model so consumers and businesses can access products and services on a regular basis. The most popular subscription commerce businesses are streaming services (e.g. Spotify, Netflix), digital media (e.g. Wall Street Journal, Bloomberg), “box of the month” categories (e.g. StitchFix, Barkbox, FabFitFun). Businesses use the subscription commerce model to make access to valuable products more affordable by eliminating the need to make a one-time purchase, e.g. Salesforce, Microsoft Office, fraud and security software).

Energy Drinks Test Direct-to-Consumer Route to Sharpen Customer Insights

Energy Drinks Test Direct-to-Consumer Route to Sharpen Customer Insights
Energy Drinks Test Direct-to-Consumer Route to Sharpen Customer Insights
September 30, 2022  |  eCommerce

As new food and beverage brands hit the market, those that gather the most information about consumer reactions and desires early on have the best...

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PYMNTS Intelligence: Payment Experience Is Key for Subscription Retention
PYMNTS Intelligence: Payment Experience Is Key for Subscription Retention
September 28, 2022  |  Subscriptions

Improving the subscription payment process can help subscription merchants maintain their customer bases. The payment process is a vital part of a consumer’s subscription experience....

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Recurly Buys LeapRev to Streamline Subscription Management 
Recurly Buys LeapRev to Streamline Subscription Management 
September 27, 2022  |  Subscriptions

Subscription management and billing platform Recurly has agreed to buy revenue recognition and forecasting solution LeapRev, which will make a single source for customers in...

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Navigating Economic Uncertainty With Payments and Cancellation Flexibility
Navigating Economic Uncertainty With Payments and Cancellation Flexibility
September 27, 2022  |  Subscriptions

Inflation may be moderating, but high prices on everything force consumers to rethink what’s really essential. Juan Palacio of BloomsyBox tells PYMNTS how flexible payments...

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Merchants Try New Tactics to Slow Subscription Churn
Merchants Try New Tactics to Slow Subscription Churn
September 27, 2022  |  Subscriptions

With the economic outlook not improving or likely to until 2023 or 2024, subscription commerce faces an inflection point that could see a mass customer...

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The Data Point: 40% of Subscribers Would Switch for Better Billing Experience
The Data Point: 40% of Subscribers Would Switch for Better Billing Experience
September 26, 2022  |  Subscriptions

Subscription brands may be headed for a lesson in the meaning of “essential” as inflation-squeezed consumers are forced to decide between needs and wants and...

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Amazon Gets Jump on Holiday Shopping With October Prime Days
Amazon Gets Jump on Holiday Shopping With October Prime Days
September 26, 2022  |  Retail

Amazon Prime members in 15 countries will get early access to discounts and exclusive subscriber-only deals October 11th and 12th the ecommerce giant announced today....

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BloomsyBox Turns Flower Subscriptions Into an Essential Consumer Purchase
BloomsyBox Turns Flower Subscriptions Into an Essential Consumer Purchase
September 26, 2022  |  Subscriptions

With inflation on the rise, 85% of consumers are concerned or very concerned about their budgets. With the prospect of rising costs continuing well into...

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