subscription commerce

The use of a recurring, usually monthly, payment business model so consumers and businesses can access products and services on a regular basis. The most popular subscription commerce businesses are streaming services (e.g. Spotify, Netflix), digital media (e.g. Wall Street Journal, Bloomberg), “box of the month” categories (e.g. StitchFix, Barkbox, FabFitFun). Businesses use the subscription commerce model to make access to valuable products more affordable by eliminating the need to make a one-time purchase, e.g. Salesforce, Microsoft Office, fraud and security software).

Stitch Fix Focuses on Stylists, Listening to Fix Falling User Numbers

Stitch Fix Focuses on Stylists, Listening to Fix Falling User Numbers
Stitch Fix Focuses on Stylists, Listening to Fix Falling User Numbers
September 21, 2022  |  Retail

Faced with a drop in revenue and active users, personal styling site Stitch Fix plans to spend the new fiscal year fixing itself. Speaking to...

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Amazon Prime Scores With Thursday Night Football in Subscription Value Play
Amazon Prime Scores With Thursday Night Football in Subscription Value Play
September 20, 2022  |  Subscriptions

Thursday Night Football (TNF) was a good get for Amazon Prime, explaining the astronomical price tag on rights, but it was a kind of “flea...

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Fear, Skepticism Drive Weird Relationship With New Tech
Fear, Skepticism Drive Weird Relationship With New Tech
September 16, 2022  |  Payments Innovation

While panning PYMNTS’ weekly stream of research and surveys, an unexpected thread of mistrust, misperception and misuse emerged, involving both consumers and businesses, that wove...

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60% of Subscribers Admit to Gaming the System to Skip Paying for Services
60% of Subscribers Admit to Gaming the System to Skip Paying for Services
September 14, 2022  |  Subscriptions

The pandemic accelerated the popularity of subscription-based pricing, and 23% of U.S. consumers now have at least one retail product subscription. However, amid a year...

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Patreon Shuts 2 EU Offices, Cuts 17% of Staff
Patreon Shuts 2 EU Offices, Cuts 17% of Staff
September 13, 2022  |  Subscriptions

Entertainment subscription site Patreon will be cutting around 17% of its staff and closing two offices in Europe, a Bloomberg report said. This will affect...

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Sam’s Club Hikes Membership Fees for 1st Time in 9 Years
Sam’s Club Hikes Membership Fees for 1st Time in 9 Years
August 31, 2022  |  Subscriptions

Walmart-owned wholesale retailer Sam’s Club is raising its yearly membership price for the first time in nearly a decade. According to multiple media reports Wednesday...

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For Grubhub, Is Two Partners in Two Months Too Much?
For Grubhub, Is Two Partners in Two Months Too Much?
August 18, 2022  |  Subscriptions

Just six weeks after Grubhub announced its commercial agreement with eCommerce giant Amazon, the Chicago-based food delivery company revealed Thursday (Aug. 18) that it has...

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Amazon Prime Is Easier to Cancel in EU, but Sustaining Subscription Commerce Requires More
Amazon Prime Is Easier to Cancel in EU, but Sustaining Subscription Commerce Requires More
August 17, 2022  |  Subscriptions

The August edition of the PYMNTS Subscription Commerce Tracker, published in collaboration with Vindicia, highlights that while the subscription commerce model continues to gain ground,...

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