Taco Bell

Taco Bell Finds Voice AI Still Needs a Human Touch
Taco Bell Finds Voice AI Still Needs a Human Touch
August 28, 2025  |  artificial intelligence

Taco Bell is reportedly rethinking how it deploys voice artificial intelligence (AI) in its drive-through locations. Get the Full Story Complete the form to unlock...

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Apps and Digital Deals Connect With Cautious Consumers in Q2
Apps and Digital Deals Connect With Cautious Consumers in Q2
August 07, 2025  |  Mobile Applications

Fast-food chains are still ringing up sales, but the diners they serve look different from a year ago. Get the Full Story Complete the form...

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Taco Bell Parent Accelerates AI Innovation With Nvidia
Taco Bell Parent Accelerates AI Innovation With Nvidia
March 18, 2025  |  artificial intelligence

Quick-service restaurant (QSR) giant Yum! Brands has partnered with Nvidia to develop and scale artificial intelligence (AI) technologies for its restaurants. Get the Full Story...

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Yum Brands: AI-Powered Marketing Campaigns Boost Customer Engagement
Yum Brands: AI-Powered Marketing Campaigns Boost Customer Engagement
November 15, 2024  |  Restaurant innovation

In early, limited pilots of artificial intelligence (AI)-powered marketing campaigns, quick-service restaurant (QSR) company Yum Brands reportedly is seeing double-digit increases in customer engagement compared...

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Voice AI Orders Go Mainstream With QSRs Leading the Way
Voice AI Orders Go Mainstream With QSRs Leading the Way
November 08, 2024  |  Voice Activation

That robot voice taking your Taco Bell order isn’t just an experiment — it’s handled 2 million customer orders, showing how artificial intelligence (AI)-powered conversation...

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Yum! Brands Says It Took 2 Million Voice AI Orders in Q3
Yum! Brands Says It Took 2 Million Voice AI Orders in Q3
November 05, 2024  |  Restaurant innovation

In its Q3 earnings call on Tuesday (Nov. 5), Yum! Brands pointed to the more than 2 million orders through voice AI at its Taco...

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Taco Bell Goes All-in on AI Drive-Thrus as McDonald’s Steps Back
Taco Bell Goes All-in on AI Drive-Thrus as McDonald’s Steps Back
August 07, 2024  |  artificial intelligence

By year’s end, hundreds of Taco Bell drive-thrus could be taking orders without a human on the other end of the speaker. Yum Brands’ ambitious...

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Yum Brands’ Acquisitions Build a Digital Foundation for AI Advancements
Yum Brands’ Acquisitions Build a Digital Foundation for AI Advancements
August 06, 2024  |  Earnings

As Yum Brands aims to be a “leading global digital restaurant company,” per CEO David Gibbs, the quick-service restaurant (QSR) giant is tapping its tech...

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Taco Bell Adding AI Voice Ordering to Hundreds of Drive-Thrus
Taco Bell Adding AI Voice Ordering to Hundreds of Drive-Thrus
July 31, 2024  |  Voice Activation

Taco Bell will add AI voice technology to hundreds of its drive-thrus by year’s end. Get the Full Story Complete the form to unlock this...

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